When driving in from Glasgow, it’s a great way to a stress free parking /visit to Edinburgh centre. Dump the car at Ingliston and jump on the tram. I say ‘jump on’ but buying a ticket can be a pain when there are many folk on the platform queuing at the machines. I know it’s only 8 mins between trams but it is frustrating when you’re standing on the platform in good time, a tram arrives, then disappears...without you on it...as you’re still standing in the ticket machine queue. Impatience and anxiety levels rise with people trying to buy/understand machine/prices...I know you have an app but there must be a quicker, slicker and better user experience transacting on/near the platform.
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