We had a nice stay for five nights at the Hilton Edinburgh Carlton hotel on North Bridge in Edinburgh. It was extremely easy to reach after leaving Waverly Station, so long as you take the Princes Street exit and walk back across the bridge, rather than the one with all the stairs!
The hotel lobby was very attractive with a sweeping staircase. The restaurant and bar area were fine, although we didn’t eat in the restaurant. We did go one evening after reading their online menu and feeling like one of the dishes on it. When we got to the restaurant however, they told us that the online menu was not in use (so why have it then?). Basically the only options were steak and burgers, so we went elsewhere.
We booked an Executive Room which gave us access to the Executive Lounge. Our room was very large and faced the street – the North Bridge – with partial views of the Royal Mile. There was slight traffic noise, although we were there in winter so had the windows shut. I expect it would have been much noisier in the summertime.
We found the service in the Executive Lounge to be excellent. There was wine from 5pm to 8pm. Instead of the usual snack foods found in most Executive or Club Lounges, this seemed to have one hot dish and one vegetable dish, and the vast majority of guests were...We had a nice stay for five nights at the Hilton Edinburgh Carlton hotel on North Bridge in Edinburgh. It was extremely easy to reach after leaving Waverly Station, so long as you take the Princes Street exit and walk back across the bridge, rather than the one with all the stairs!
The hotel lobby was very attractive with a sweeping staircase. The restaurant and bar area were fine, although we didn’t eat in the restaurant. We did go one evening after reading their online menu and feeling like one of the dishes on it. When we got to the restaurant however, they told us that the online menu was not in use (so why have it then?). Basically the only options were steak and burgers, so we went elsewhere.
We booked an Executive Room which gave us access to the Executive Lounge. Our room was very large and faced the street – the North Bridge – with partial views of the Royal Mile. There was slight traffic noise, although we were there in winter so had the windows shut. I expect it would have been much noisier in the summertime.
We found the service in the Executive Lounge to be excellent. There was wine from 5pm to 8pm. Instead of the usual snack foods found in most Executive or Club Lounges, this seemed to have one hot dish and one vegetable dish, and the vast majority of guests were using this as their dinner. A great way to save money, I suppose, but a bit of a shame with so many lovely pubs and restaurants within close proximity to the hotel. We purely use thed lounge for a predinner glass of wine or two and for a peaceful breakfast. Breakfast was a continental selection in the lounge, but we discovered that you could order any dish from the main restaurant and there was no charge for this. Breakfast was very enjoyable, with a self -serve coffee machine. Most mornings the person staffing the lounge made coffee for us.
We found the main reception desk staff to be the worst problem of this hotel. There was generally no-one on the desk so you had to wait until someone appeared. I don’t think they knew the answers to any of my questions. Unfortunately instead of saying that they didn’t know they seemed to tell us any old thing, and then we later found out that it was wrong. I have taken one star off for the inefficient reception staff. If the Hilton could train these staff better, it would be an excellent hotel and a great price.More
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