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“Really helpful staff, everyting clean and tidy up!” 5 of 5 bubbles
Review of Staycity Aparthotels West End

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Staycity Aparthotels West End
Certificate of Excellence
Bilbao, Spain
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Really helpful staff, everyting clean and tidy up!”
5 of 5 bubbles Reviewed 24 March 2012

We were a group of 5 and we were very satisfied with the apartment. Clean, tidy, no noise at all, and the staff at reception desk were very helpful.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pilgar6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,587 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
glasgow
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 March 2012

These apartments are fantastic ... Very modern clean spacious and they have thought of every utensil you may need .

Room Tip: There is a security deposit needed when arriving so come prepared with cash
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank twins1teen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 March 2012

it was not good as it looked on the add....not able to communicate with the reception when something happened.... the key didn't work few times i had to go all the way to the reception again...
200 pound deposit before you even see the room
if you leave the room untidy around 50 pounds charge.......
bed bugs in the room....
Uncomfortable beds....
12 pounds per day for parking if you have a car....
the window was not opening if you didn't have a special key and if you closed it you had to call someone from the reception again....

  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Antonis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 3 March 2012

There were lots of problems we faced in our room:

1. There were bed bugs due to lack of cleanliness in the room

2. There is no room service. They only provide one toilet paper, which was over, and there was no option of ordering another one.

3. The cooking stove in the kitchen was broken and no engineer available to fix it.

4. As we landed in our room, We were really tired, so one of our friends opened the window and lit a cigarette. One of the managers saw it and we were charged £150 as smoking fine.

5. There is also a £150 fine for noise.

6. There is a cleanliness charge of £50. if you leave your room untidy

7. As you go there, you immidiately have to deposit a £200 security.

In my opinion, it was one of the worst experiences we've ever had. There are so many fines, charges and deposits, that it is impossible to enjoy your holiday if you stay there.

Rajat Agarwal

  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Rajat5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

We have appreciated the good situation in Edinburgh, very close to the center (less than 10 minutes), the close bus stops, shops and restaurants. The staff is really willing.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marie and Serge H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staycity Aparthotels West End

Property: Staycity Aparthotels West End
Address: 11 Brandfield Street, Edinburgh EH3 8AS, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #7 of 214 Speciality Lodging in Edinburgh
Price range (per night): $101 - $391
Hotel Class:4 star — Staycity Aparthotels West End 4*
Number of rooms: 135
Official Description (provided by the hotel):
Opened in May 2011 to a very impressive standard these self catering apartments provide each guest with a true home from home. We offer a selection of 99 one bedroom apartments (sleeps 3 or 4) and 36 two bedroom apartments (sleeps 5 or 6). Fully furnished and complete with bed linen and towels. 24 Hour Reception, Car Parking and FREE Wi-Fi access available. All apartments also come with fully-equipped kitchen, washer/dryer, microwave oven, LCD TV/DVD players and lounge/dining area. Located in Edinburgh City Centre, 12 mins walk from The Castle and 10 mins walk from Princes Street. ... more   less 
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Also Known As:
Staycity Aparthotels West End Edinburgh, Scotland

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