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“Lovely cafe - but short of the best”

Loudons Cafe and Bakery
Ranked #198 of 2,730 Restaurants in Edinburgh
Certificate of Excellence
Price range: USD 4 - USD 11
Cuisines: Healthy, Cafe, Soups
More restaurant details
Restaurant details
Dining options: Breakfast, Lunch, Reservations
Neighbourhood: West End
Description: We are an independent family run and family friendly cafe and bakery. Freshly made is our hallmark....everything is made daily including soups, salads, quiches, pizza, bread and cakes. Uncompromising in our coffee beans supplied by Artisan Roast and our loose leaf teas from Pekoe Tea. We serve up one of the best breakfasts and all day Weekend brunches in town and are famed for our Eggs Benny. We feel that customers with food intolerances should not have to put up with bland choices and pride ourselves in creating interesting and tasty cakes, bread, soups etc. that can be enjoyed by vegans, vegetarians and coeliacs alike.
Reviewed 6 April 2018

We went here for breakfast, and the cafe itself is delightful - modern, well designed, a bucket of toys for kids, a mixture of seating from sofas to tables. A very welcoming environment. However, the prices do reflect this - ca. £7-12 for most breakfast items, and given the location is not quite city centre, this seems relatively expensive, so I expected top quality.

The menu is interesting and I made the unusual choice of French toast with lemon curd and lime cream, with toasted nuts, which sounded intriguing and combined many of my favourite things. Sadly, this did not really work for me. The French toast was heavy, and all the other items were a little slimy, and not sharp enough to cut through the richness of the French toast. The toasted nuts had gone soft in the curd/cream. I admire the invention of having this on the menu, but the combination just doesn't really work. The Mexican eggs benedict was better but would have benefitted from something more textured.

The porridge we ordered for our 5yo was excellent, and the fruit compote nice. However it was unclear why we were told 'we can't do a childrens portion of porridge' - I mean surely you can just put less in a bowl (or use a smaller bowl) and charge a bit less? A nice feature of being a child-friendly cafe (which they clearly are based on the box of toys) would be to offer half portions of food at good prices wherever possible.

Service was very good, but perhaps a bit formal for a cafe - do there really need to be waiters standing around? It just looks a bit awkward for a cafe, and makes it feel more like a restaurant.

Overall, breakfast for two adults and one child cost over £30 (and this was only ordering one drink each), and although I would go again, and try to order something more coventional, as it was, it just didn't quite deliver at that price-point.

Thank dksmith_york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig W, Operations Manager at Loudons Cafe and Bakery, responded to this reviewResponded 9 April 2018

Hi there and thank you for taking the time to review us on here.

We will endeavour to look into all of the points you raised with the correct people asap so that we can aim to deliver a better experience in the future. Your points regarding the food will be forwarded to our Executive Chef for review and we will review the need for a kids portion of porridge ahead of our next menu change (with there being no option on the till for a reduced price, you would've instead simply been served less and we're sorry this wasn't communicated properly).

Service-wise, we actually do strive to offer a more restaurant-like style of service and aim to have friendly, attentive staff available at all times. We have a passion for high quality service and you are right about that being different to what you may normally find in a cafe.

Ultimately, we would've liked for you to have much better experience with us and hopefully on your next visit, we can showcase our delicious food and a better understanding of how service works at Loudons.

Best regards,

Team Loudons

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71 - 75 of 894 reviews

Reviewed 5 April 2018 via mobile

Read the reviews on trip adviser , so thought we would give it a go . The food was excellent and the service first class. Varied breakfast for all tastes.

Thank Philip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig W, Operations Manager at Loudons Cafe and Bakery, responded to this reviewResponded 9 April 2018

Hi there,

Thank you very much for your review! One of our biggest challenges is living up to our own reputation so it's a real pleasure to receive feedback from a guest that has visited us based on our reviews. The menu and food will always be our number one focus, very closely followed by the "first class" service so thank you very much for noting how much you enjoyed those aspects! Hopefully we'll be seeing you again soon!

Best regards,

Team Loudons

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Reviewed 27 March 2018 via mobile

What a fab place! Walked past on Saturday to see a queue, so returned on Sunday. After a 15 min wait, we were seated. Friendly staff and so many choices on the menu! Finally decided on the chorizo and black pudding ‘benny’ and wasn’t disappointed. We all enjoyed our food in pleasant airy environment surrounded by lots of families and friends equally enjoying the cafe.

Thank 547fional
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig W, Operations Manager at Loudons Cafe and Bakery, responded to this reviewResponded 30 March 2018

Hi there,

Thank you very much for your review! It's lovely to hear that you had a great time visiting us after your wait for a table was at the latter end of the scale! Good choice on the Chorizo & Black Pudding Benny, it's been a mainstay on our menu for quite a while now but still manages to hold it's own alongside some more contemporary Bennys. Your description of the environment at Loudons is exactly what we would like to purvey so thanks for that too. Hopefully we'll be seeing you again soon!

Best regards,

Team Loudons

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Reviewed 23 March 2018

My partner and I visited this establishment 18th March for a spot of breakfast come brunch, By sort of accident as the hotel we had booked into, we had not booked it with breakfast, However on route to the hotel we did spot Loudon's which was about 100 yards from where we were staying. Anyway we decided to pop to it, We had also heard recommendations through friends. What I would say though if going for a Sunday brunch, I would however be prepared to perhaps queue for a little while. If you don't mind this then you will be well rewarded as it does appear to be a very popular place to eat by all, both young and old. We were so pleased and we had hearty breakfasts on a very cold and windy morning. The café was exceptionally clean with quick , prompt, attentive, waiters and waitresses. Who were really nice and pleasant. I will certainly recommend this to all my friends, family and work colleagues. Thank You Loudons

    • Value
    • Service
    • Food
Thank JustAndy103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig W, Operations Manager at Loudons Cafe and Bakery, responded to this reviewResponded 26 March 2018

Hi there and thank you very much for your review!

Our guests manage to find us in various ways but more often than not, we are discovered due to our handy location. You're right about meeting a queue at the weekends but as you found out for yourselves, the wait is both short and worth it. Thank you for your lovely feedback regarding our staff and the food, all of which will be passed on to the relative teams. Most importantly to us, thank you for the recommendations as this is the best accolade we could receive from a new customer. Hopefully we'll be seeing you again the next time you're in Edinburgh!

Best regards,

Team Loudons

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Reviewed 22 March 2018 via mobile

Went here just for a coffee.

Restaurant is very pleasant, service was very friendly, can't fault these.

The flat white was very small, very bitter and with none of the creamy milk you'd expect. Perhaps it was a bad day but it just doesn't rate for coffee based on this effort. Food around me looked good, but I wouldn't recommend this place for its coffee.

Thank CxAx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig W, Operations Manager at Loudons Cafe and Bakery, responded to this reviewResponded 26 March 2018

Hi there,

Thank you for taking the time to review us on here and thanks also for your kind comments about the restaurant and the service. We usually get great feedback regarding our coffee so it's disappointing to hear that you didn't enjoy it. Flat Whites can be very confusing with the two big high street coffee chains offering very different things for the same request but we believe a Flat White should be small, strong and served with silky smooth milk. We wouldn't expect the coffee to be overly bitter so our apologies that your coffee on the day was not up to scratch! Perhaps we'll see you again in the future to try out our delicious food too!

Best regards,

Team Loudons

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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