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“Best Hotel in Scotland”
5 of 5 bubbles Review of The Balmoral Hotel

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The Balmoral Hotel
Ranked #11 of 150 Hotels in Edinburgh
Certificate of Excellence
Ayr, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Hotel in Scotland”
Reviewed 23 February 2012

We stayed there on 20/2/12 – 21/2/12 for my wife’s 30th Birthday. We had a great experience from start to finish and would recommend this hotel to anyone wishing to stay in Scotland. The rooms are finished to a high standard. The Staff are the friendliest and most caring that I have ever met, looking after our every need. A traditional yet modern Scottish Hotel set in the heart of the Capital.

Room Tip: Rooms facing the Castle are the best.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fraser B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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north yorkshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2012

All the reviews are true!

If you care to meet the friendliest hotel staff in scotland treat yourself to a stay at the balmoral hotel I promise you will not be disappointed!

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank johan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
balmoraledinburgh, General Manager at The Balmoral Hotel, responded to this review, 23 February 2012
Dear Guest

Thank you most sincerely for your very kind words regarding the friendliness of the staff at The Balmoral hotel. We are all very flattered by your positive comment and we look forward to your return to The Balmoral in the future.

Kind regards

Franck Arnold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 February 2012

This is a great city & the Balmoral is right in the heart of it all. I was here for 4 weeks last October and it was a great place to call home for that time. The staff was very accommodating and helpful. Rooms had charm and character. The workout facilities were great, even had an indoor pool and steam/ sauna. Even if you don't stay here you must come for afternoon tea to hear the harpist!

Room Tip: It seems each room is different in decor and size. I had 3 rooms in my 4 weeks stay here and each w...
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SweetEscapesbyTasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
balmoraledinburgh, General Manager at The Balmoral Hotel, responded to this review, 23 February 2012
Dear Guest

Thank you for taking the time to write a review with regard to your one month stay at The Balmoral. We are delighted that the helpfulness of our staff made your visit a 'home from home' experience.

We were also pleased to learn that the relaxing atmposhere of our Spa and Afternoon Tea in Palm Court was a memorable experience with the added pleasure of our harpist playing quietly in the background.

We look forward to your return home to The Balmoral in the future.

Kindest regards
Franck Arnold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
minneapolis
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 February 2012

I have stayed at the Balmoral twice in the past year. Both trips included Scotland in a multi-country, week-long itinerary. Needless to say, I need swift check ins, ready rooms, and an angry hot shower in the morning. The Balmoral delivers. Also, order off menu in the morning and get the poached eggs and some toast... Best poached eggs I've ever had and the homemade marmalade makes you feel like you're one city closer to home.

Stayed September 2011, travelled on business
Helpful?
1 Thank stockgirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyneside
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 February 2012

This is one of my favourite hotels and this was my fourth visit.....twice with friends and now twice with my husband. We stayed two nights as a treat after our daughter's wedding I needed a relaxing massage on the first afternoon. We had a lovely view over Arthur's Seat and the Old Town and the room although small had everything a visitor could want. We ate in Hadrian's Resturant which has a good menu and attentive staff. The staff are what make this an extra special hotel .....they go out of their way... Eg when we asked about going to Leith to see Britannia not only were we advised which bus to get but that we needed exactly £1:30.
Five star service from every memberof staff...... Can't wait to return

Room Tip: Facing over the old town .... Much quieter than Princess Street
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lauraGTyneside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
balmoraledinburgh, General Manager at The Balmoral Hotel, responded to this review, 23 February 2012
Dear Guest

I was absolutely delighted to read that you and your husband enjoyed a very relaxing stay with us at The Balmoral following your daughter's recent wedding.

I have shared your feedback with my colleagues who took such good care of you throughout your stay. We strive for guest satisfaction and service excellence and appreciate such positive comments from our valued guests.

Thank you once again for being so kind and taking the time to review your stay. We look forward to the pleasure of welcoming you back to The Balmoral in the future.

Kind regards
Franck Arnold, General Manager, The Balmoral Hotel, Edinburgh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Balmoral Hotel

Property: The Balmoral Hotel
Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Price range (per night): $379 - $1,190
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Official Description (provided by the hotel):
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 
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Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland

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