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scotsguy31
Aberdeenshire, United Kingdom
5 star
5.0 of 5 bubblesReviewed 22 Oct 2023via mobile
Second visit this summer so they must be doing something well. This time we took the car and were pleasantly relieved to find a large rear car park with lots of spaces. Appearing to be a fairly new building, everything throughout is of a very high standard and quality. Our room was again a club room offering much space and furnished with pleasing accessories. This time we were on the first floor, which was a better option than ground floor as we could leave curtains open to enjoy the surrounding view. Very good supply of hot drink options together with the Nespresso machine. This time we had dinner in the brasserie. Service here was absolutely impeccable, offering first class levels. Food arrived quickly, was well presented, of ample quantity and tasted superb. However breakfast service was slower and staff were forcing smiles through their stressed conditions. The coffee machine had broken down which took one server out of action to keep up with demand. The breakfast bistro became very busy and staff struggled with demand. However this did not impact on the quality of the continental and hot food options. On this visit we cannot offer anything other than a full 5 stars for what was a high quality, luxury stay.
Date of stay: June 2023
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Reviewed 10 October 2023

The hotel room was spacious and beautifully decorated and a perfect temperature. The reception staff were welcoming and very helpful. Lovely restaurant and good food. The hotel is a bit of a walk into the centre and a taxi to union Square is about £9.00. There is a large carpark in the back. I must give a shout out to Jamie, Jason and Rebecca who came to our rescue this morning when my car wouldn't start. They were true heroes. Great stay and will be back.

Date of stay: October 2023
Trip type: Travelled with family
Thank Voyage11809325940
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Brown, General Manager at Malmaison Aberdeen, responded to this reviewResponded 10 October 2023

Hi Voyage11809325940,
Thank you for taking the time to leave a 5-star review of your recent visit to the hotel. We are delighted that you chose us and you had an excellent time. We will pass on your lovely words to Jamie, Jason & Rebecca, we are glad they could help.
We look forward to welcoming you back in the near future.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2023 via mobile

We came here for a weekend break. It was our first time in Aberdeen and we’re excited. The Malmaison was a delight from start to finish. The decor is tartan inspired, modern and elegant. The food was incredible - we like to eat out at various places when visiting a new city, but we actually ate on four occasions at the hotel restaurant whilst we were here (breakfast twice, dinner on the first night and Sunday lunch the second night). For breakfast, I had the smoked salmon and creamy scrambled eggs on the first morning, and porridge on the second. For dinner, I had the scallops, the roast chicken (quite possibly the best roast chicken I have EVER had - perhaps something to do with the fact it is marinaded in pickle brine before roasting) and the most heavenly melt in the middle chocolate dessert. I had the beef for Sunday lunch which was also delicious. The attentiveness of the staff was exceptional - any request was taken care of extremely promptly. If we’re ever in Aberdeen again, we’ll be back!

Date of stay: September 2023
Trip type: Travelled with friends
Thank 316aledr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Brown, General Manager at Malmaison Aberdeen, responded to this reviewResponded 3 October 2023

Hi 316aledr.
Thank you for taking the time to leave a 5-star review of your recent visit to the hotel. We are delighted that you chose us for your weekend away and your stay was excellent.
We look forward to welcoming you back in the near future.
Kind Regards.

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Reviewed 29 September 2023

Absolutely 10/10 from start to finish! My husband and myself were there to celebrate our anniversary and Malmaison didn't disappoint! Especially the staff! Amanda at front receptions service was outstanding and made sure our whole stay was as special as it could be! Even an anniversary slate with treats for us to celebrate was a beautiful personal touch! Our Meal was amazing from start to finish and our server made sure we had everything we needed. Along with Rebecca making sure our meal, room and service was ok and if there was anything we needed. Highly recommend Malmaison for any occassion as they go above and beyond.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Navigate51355801432
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Brown, General Manager at Malmaison Aberdeen, responded to this reviewResponded 1 October 2023

Hi there,

Thank you so much for taking the time to review your recent stay with us, we really appreciate the kind comments. I will pass on your lovely words to the rest of the team. We hope to see you both back again real soon.

Kind Regards,

Rebecca Crouch
Deputy General Manager

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Reviewed 25 September 2023 via mobile

Booked the Malmaison for Sunday lunch and wasn’t disappointed, beautiful hotel, tastefully decorated bespoke interior, friendly attentive staff and the food was amazing, one of the best meals I’ve had in a long time. Cannot wait to go back, fantastic.

Date of stay: September 2023
Trip type: Travelled with family
1  Thank Footprints651654
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Brown, General Manager at Malmaison Aberdeen, responded to this reviewResponded 25 September 2023

Hi Foodprints651654,
Thank you for taking the time to leave a 5-star review. We are delighted that you enjoyed your Sunday lunch with us and we look forward to welcoming you back very soon.
Kind Regards.

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Reviewed 19 September 2023

A great all round experience. Excellent, polite, diligent staff. Beautiful room. Great food. Very relaxing and totally enjoyable. From checking in to checking out the experts faultless and staff made it all worthwhile

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Y4445LScolinm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Brown, General Manager at Malmaison Aberdeen, responded to this reviewResponded 20 September 2023

Hi Y4445LScolinm,

Thank you so much for taking the time to write a review regarding your recent stay with us. I am so pleased our team looked after you well and made the experience truly magnificent. I will pass on your feedback to the management and team on duty.

We hope to welcome you back again soon.

Kind Regards,

Rebecca Crouch
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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