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Fname L
Edinburgh, United Kingdom

Cold, worn, torn and stanied.

Review of Colwyn Hotel
2.0 of 5 bubblesReviewed 14 Dec 2011
We booked 2 rooms, neither of the rooms had heaters. The rooms were provided with portable heaters, which gave no heat at all. We shivered almost all night.
At first glance the rooms looks spacious and nice, but the furniture and bed linen are extremely worn, torn and stained. The whole place had a smoky smell to it, despite being non-smoking.
Breakfast includes cereal (which did not look fresh) and toast with Tesco Jams in bottles. When asked for serviettes after breakfast, the guy rummaged around for 15 minutes and came back with Kitchen towels!
The staff was friendly, helpful and polite, and the location is ideal, but that’s about it.
Do not go there in winter expecting a warm stay.
Date of stay: December 2011
Room Tip: Dont stay on the ground floor rooms, they have no heaters
Trip type: Travelled with family
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (21)
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12 - 17 of 21 reviews
Reviewed 14 May 2011

I must admit I couldn't bring myself to actually stay here. I had pre-booked a room but when I arrived the man there said he hadn't prepared the room as he had lost the keys, I followed him into the kitchen as he looked and was deeply shocked at the state of it, the greasy grime and heaps of stuff. The carpet in the main entrance hall and stairs hadn't been vacuumed for a while either.
Then he astonished me by getting a step-ladder to break into the room from the outside and could we come back in 15 minutes! So were we to sleep in an unsecured room and get in and out by step-ladder

Date of stay: May 2011
    • Value
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4  Thank nervesofsteeljanet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 August 2010

wonderful place to stay staff are really friendly, made us feel so welcome and comfortable it was like being at home and i had water feature in my room was a thrilling experiance hope to return soon lots of love Helen and Sheilaxxx f rom newcastle

Date of stay: August 2010
    • Value
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Thank kitty186394
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2010

The stay at the hotel was good. The people working hear were good people and i made some good friends for life.I was sharing a room with a work colleague .There was always good entertainment, food, and banter. the bed was comfy. clean shower. always made to feel welcome. Spot on!!

Date of stay: July 2010
  • Trip type: Travelled on business
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Thank finny2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2010

After showing my wife where i've been staying before going offshore for the last 10 years I was horrified to read some of the previous reviews. I thought it was my duty as a regular at this hotel to set the record straight, As far as i'm aware the property over the last 20 years hasn't had any sort of work to improve the state of the rooms or building itself but over the last year or so there has been a vast improvement throughout the Hotel. Anyone who is expecting 4 or 5 star qaulity rooms from a hotel that charges £25 for a standard single room is simply a fool, the rooms i've stayed in over the last year or so have all been lovely with new furniture which I would happilly have in a house of my own and if ur lucky to get the rite room new flat screen TV's aswell and to say that the rooms are dirty well fair enough maybe in the past it was a bit dodgy but certainly not anymore. So there you have it it's off my chest now.

Date of stay: March 2010
  • Trip type: Travelled on business
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Thank SammyEdinburgh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2008

I am writing to say that my stay in the Colwyn have always been pleasurable John the owner has always been pleasant ok the rooms are a bit to be desired but you get what you pay for the bar downstairs is great you can sit in there and relax after a hard days work. Brilliant

Date of stay: September 2006
  • Trip type: Travelled on business
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank BillyTStirling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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