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“Clean and Friendly”

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Ibis Aberdeen Centre
Ranked #14 of 65 Hotels in Aberdeen
Certificate of Excellence
gusious
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean and Friendly”
Reviewed 19 May 2012

Recently stayed at this hotel for the first time, Was greeted by very friendly staff and a wonderfull clean hotel.
The room was very clean although the mattress was a bit hard, but this could have been due to the sheet of chipboard that the base seemed to be made out off. Although why do hotels insist on having doule beds made up with two single bed mattress'.....end up falling into the gap during the night.
Apart from that a very pleasent hotel to spend a night in. Nice and close to bus and rail station.
Would stay there again.

Room Tip: Dont take a room on the first floor as I have been told they can suffer from some noise from the 24...
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gusious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
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Newcastle, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 May 2012

Hotel is lovely and nice rooms as well BUT the reception staff are rude and very snappy with your and do not understand much english!! we got charged twice for our stay once off booking.com and we got charged again on arrival. The lady i spoke to was extreamly rude i asked to speak to the manager she refused to let me do so! i asked for this name and number and i owuld contact him direct she lied and wrote a random number down. Everytme i went to reception i asked for a receipt of paying on arrival it took me 4 days to get this!!!! 2 days in a row our room was not cleaned and no towels left!! so when wanting a shower we where having to go to reception to collect a towel and then we where only given one each...also tea/coffee facilitys YES for the first day but after that they are not topped up!! i would nevr stay here again!! YES its a modern new hotel but you never no what you are going to get charged for, reception staff are useless, breckfast is disgusting for £7.50, the cards you are given at reception to get into your room NEVER work we had 7 different card in 4 days, the cleaners just walk in your room even though you are still in, only good thing about this hotel is the location

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1000Gemma0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H5170-GM, Manager at Ibis Aberdeen Centre, responded to this review, 11 May 2012
Dear Guest,
I feel so sorry about you are explaining here. Obviously our aim to delivery excellent customer service and make every single stay unique. Please allow my express my grates apologies.
You can contact me any time on h5170-gm@accor.com.

Kind regards,
Attila Szabo
General Manager
Ibis Aberdeen Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Aberdeen Centre

Property: Ibis Aberdeen Centre
Address: 15 Shiprow, Aberdeen AB11 5BY, Scotland
Phone Number:
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Aberdeen
Price range (per night): $62 - $113
Hotel Class:3 star — Ibis Aberdeen Centre 3*
Number of rooms: 107
Official Description (provided by the hotel):
Ibis Aberdeen Centre is a newly opened hotel, located in the centre of Aberdeen. The railway and bus station are just a few minutes walk away at Union Square. The ferry terminal and Aberdeen Maritime Museum are just opposite our front door.All business locations as well as Aberdeen City Council Headquarters are within five minutes walk together with the shopping and restaurants in the famous Union Street. The Aberdeen Exhibition and Conference Centre (AECC) and Aberdeen Airport are both a short 20 minutes drive away. The A9 and A96 motorways are easily accessible from the hotel together with Market Street, Virginia Street and many more of the city's main attractions, all within the surrounding vicinity of the hotel. Our guests can visit many of the local attractions such as Balmoral Castle, summer home of the Royal Family being one of many famous Castles to be seen in this beautiful Scottish country side. Why not go on the Whisky Trail and try a Speyside malt? Codonas Amusement Park, Aberdeen Art Gallery or any of the amazing golf courses are all close by. The hotel has a fully serviced bar and restaurant, guests can choose from a cooked buffet breakfast or continental breakfast available from 4am till noon, snacks and evening meals are offered 24 hours per day. Rooms are fully en-suite with walk in showers, tea/coffee making facilities, pay per view movies, mp3 connections and free WIFI internet. The hotel is adjacent to the NCP car park and Pure Gym Aberdeen which is open 24 hours per day. ... more   less 
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Also Known As:
Ibis Aberdeen Centre Hotel Aberdeen
Ibis Aberdeen Centre Scotland

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