A truly remarkable stay at an old Scottish mansion, one that I will never forget.
With a stunning scenery inside and outside of the hotel, it is without a doubt one of the highlights of my stay in Scotland.
The food alone is worth the trip!
Dear Guest
Thankyou very much for your lovely feedback, I'm glad your stay and meal with us was worth your journey.
We look forward to welcoming you back to Norwood in the future.
Kind Regards
Hotel Management.
Great place, very friendly and polite staff.
Awesome service at dinner and excellent food.
Absolutely worth a return trip, room was nice with a huge bathroom.
One of the best hotel experiences i've had.
Dear Guest
Thank you for your kind words, im glad to hear you had a pleasant experience when staying with us and enjoyed our food offering.
We look forward to welcoming you back in the near future.
Kind Regards
Hotel Management
Horrendous isn’t a good enough word. There’s no point in using the word service as there was none. Three hours in total for a bar meal consisting of a main course and a dessert. There was a tour group and a wedding party at the same time, not my problem. No excusive for treating those of us having a bar supper as third class citizens. We were there with my partner’s parents who were staying at the hotel. I wouldn’t call them guests as they were not treated as anything like it. We had to ask the staff where our food order had gone. My partner’s parents are elderly, the desserts took so long she had to take the food to their room as they were so tired. Not even the offer of a free coffee or a drink as an apology. How this place ever earned a four star rating is way beyond me. Never ever again.
Dear Guest
I apologise that you didn't have a pleasant experience with us, if you would like to discuss the matters raised in your feedback id be happy to discuss these with you if you contact the hotel on 01224868951
Kind Regards
Hotel Management
A grand hotel in the grand manner - meaning friendly well-trained staff. We had a huge room with a bay widow over looking the woods, as wel as an ante-room and sizeable bathroom. As expected for a old Scottish hotel, the place was furbished in tartans, stained glass, Victorian era-style wallpaper and carpets, and dark oak paneling. Add a cozy bar and beautiful dining room and you have the makings of a pleasant experience reminiscent of another era. With the excellent food that was served at both dinner and breakfast, this hotel deserves to be on your list for visiting the Aberdeen region.
Dear Guest
Thank you for your lovely feedback, im delighted to hear you had a comfortable and enjoyable stay with us and we look forward to welcoming you back to the hotel in the near future.
Kind Regards
Hotel Management
Lovely looking hotel in in it's own grounds with plentry of car parking. Finding our rooms in the new block was a bit difficult eg mine was a 200 number but to get to it you had to push no 1 on the lift and yet it was on the same floor as reception. There were short cuts but these were not available when weddings were being held. Food was tasty but took over an hour and a half to serve 3 courses
Dear Guest
I apologise that you found the hotel difficult to find your way round and you found the food service to be slow, ill pass on your feedback to the team
Kind Regards
Hotel Management
