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Reviewed 5 April 2018

Great hotel for kids child friendly, rooms very comfortable even pull out bed! Menus a bit limited, swimming pool was freezing so turn up the thermostat lads!! Pity about breakfast prices very expensive. Great location and free parking only 12mins from titanic

Room tip: Fridge in room so bring breakfast for the kids!
Date of stay: April 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank johnco104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 10 April 2018

Dear John

Thank you for choosing The Crowne Plaza Belfast for your recent stay.
Please know we value all your feedback and take all your comments on board. Hope you had a enjoyable and comfortable stay.
Look forward to welcome you back again in the future.
Regards
Geraldine McLarnon

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Reviewed 4 April 2018

Was apost to be an priority check in instead ended up waiting untill 3.20 for our room because it just so happened to be the last room they did haha.. ontop of that the sofa bed was not folded in which tbh looked very tacky and made the room look bad And to top it all off. building noses at 7.30 in the morning after being out on the town untill 2 and not getting to bed till 3 then to be woke up at 7.30 by builders was not the best way to start a morning

Room tip: Make sure the sofa bed is folding in even more so for two people staying in the room just looked bad.
Date of stay: March 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank andrewvance38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 10 April 2018

Dear Andrew

Thank you for taking the time to post your review during your recent stay at The Crowne Plaza Belfast.
Please know that your feedback is very important to us and would like to apologize for any shortfalls in the check in at this time.
It is our intention to cause as little disruption as possible to our guests while our refurbishment is going on and would like to apologize for any inconvenience that this caused at this time. We are continuously making changes to our brand to improve our facilities and services for a better guest experience. Hope we have the opportunity to welcome you back to our new refurbished rooms in the future at The Crowne Plaza Belfast.

Regards
Geraldine McLarnon

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Reviewed 4 April 2018

We stayed at the Crown Plaza Belfast on the last night of a drive around Ireland. We had an upgraded room,and the club lounge which was very nice.Every member of staff came across as happy and pleasant. Would recommend this hotel and will stay at it if I find myself in Belfast again.

Room tip: Had a room upgrade, it was very nice.
Date of stay: March 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank colmccracken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 10 April 2018

Dear Colm

Thank you for sharing your feedback while stay at The Crowne Plaza Belfast while touring Ireland.
I am glad you had a very enjoyable and comfortable stay on your last night of your trip and hope you found the service and hospitality to your pleasing. Hope to welcome you back on your next visit to Belfast.
Regards
Geraldine McLarnon

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Reviewed 4 April 2018

It was the best hotel that I have been too in a long time the beds where massive an the pillows where so so soft . It was the best sleep I had in a long time .loved the leisure for children an the big reception .overall it was brilliant

Room tip: Love the hot chocolate maybe put a bit more packets in the room of hotchocolate
Date of stay: April 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank laniganalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 10 April 2018

Dear Laniganalex

Thank you so much for all your kind comments during your recent stay at The Crowne Plaza Belfast.
We are delighted that you had a wonderful stay in our comfortable and spacious rooms which met with all your expectations.
Hope to see you back again soon at The Crowne Plaza Belfast.
Regards
Geraldine McLarnon

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Reviewed 4 April 2018

Great stay here with my family, lovely bar/food , great relaxing reception area to sit around for drinks and only 12mins drive from titanic experience, nice base to visit all the great places in Belfast

Room tip: Comfy very large had great sleep
Date of stay: April 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Pommers40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 9 April 2018

Dear Pommers40

Thank you for choosing The Crowne Plaza Belfast. I am delighted to read all your positive comments on your stay.
Glad you enjoyed all our excellent facilities and great service to suit all the family in the relaxing surroundings & atmosphere of The Crowne Plaza. Hope we have the opportunity to welcome you back again soon.
Regards
Geraldine McLarnon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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