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“lovely apartment with fantastic views.”
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Very good
12 reviews
Doors leading to balcony. Views over the Marina
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Swansea, Swansea County, Southern Wales, Wales

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Linda H
2 reviews
“lovely apartment with fantastic views.”
Reviewed 20 February 2015 for a stay in February 2015

Stayed for 3 nights and couldn't fault the apartment, it was warm, clean, well equipped and the view of the marina was fantastic. Excellent base for visiting the Mumbles or the Gower, and close enough to the bars for a night out. Nice and peaceful if you fancy a night in hope to return again soon ☺

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view
Liked least: nothing
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Feb 2015
Many thanks for the review. We are glad you enjoyed your stay and look forward to seeing you again.

Many thanks

Gerry Fox
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malcolm S
Ilford, null, United Kingdom
2 reviews
“Great place to stay if visiting Swansea”
Reviewed 30 January 2015 for a stay in January 2015

Spent 3 nights in the apartment, as before was very clean and warm when arriving. Heating worked excellently and we were lovely and warm. Welcome pack was most appreciated and had the basics we needed before going shopping. We would gladly recommend this apartment to stay in if in Swansea, location in heart of marina means that you are close to the town centre (a 10 minute walk), and a great base for exploring the Gower or the Brecon Beacons.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Location
Liked least: Beds are a bit to small for us (we are quite tall)
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Feb 2015
Many thanks for the review. It was great to welcome you for a second time. We look forward to seeing you and your family in the future.

Gerry fox
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omiea A
1 review
“Worst place and service I've ever had, despite the lovely city.”
Reviewed 16 January 2015 for a stay in January 2015

The flat was clean, but not well equipped, tiny TV, no washing machine, bad kitchen equipments. The flat was very cold at night, and moist because of the winds and rain falling on the windows which were leaky too. We stayed for four weeks without changing our bed dings or towels, and when asked for them to be changed we were told by the land-lady that this will cost £40 each time.
We had to extend our stay for two weeks, and the land-lady over charged us for the rent (£ 500/ week for the first 2 weeks, then £700/ week for the following week), despite paying in cash.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jan 2015
I am disappointed to read your review as in the 18 months that we have been letting our apartment we have not had such a bad response.
It clearly states on the website that there is no washing machine at the property and as requested by you we recommended a company who do all your laundry and ironing. We advised you of this on email before your booking. As for the equipment in the apartment, granted it may not be the most expensive but there is, as stated 4 of everything and all you need during your stay. The property has full gas central heating and on check in you were shown how to use this so im not sure why you found the apartment cold. We have had no complaints about leaking windows at the property and on inspection there is no evidence of this.
In relation to cleaning and bedding you were asked once via email and once via text when you would like this done and on both occasions you declined as you stated you were not at the property often so it was not needed. It was only then, after messing around with dates that we advised you that if you wanted the apartment cleaned after this there would be a charge. As you were looking for a property to rent permanently in Swansea and had no where to go until you found something we went out of our way to re-arrange bookings to accommodate your longer stay. As advised this meant that we had to refund a booking deposit hence the increase in rent. May I add that at no time before booking, during booking or the extended booking were we asked any questions relating to the washer, equipment, central heating. You were supplied with a mobile number and I myself asked you to call me on that number if you had any queries. We never heard from you other than to arrange a further stay. I do feel that you have been unfair in your review as you did not throughout your stay give us any opportunity to deal with any issues and we accommodated your further stay at the expense of another booking due to your circumstances.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shortandc...
Keswick, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent base for a great place to visit”
Reviewed 12 August 2014 for a stay in August 2014

really great place to stay and far exceeded our expectations. Great location to visit the gower with only weak point being the beds as I would say they were only acceptable but no worse than some chain hotels.
Would stay again so that should say enough!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Great location
Liked least: beds were only average
Travelling group: Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Aug 2014
Hi

Many thanks for the review, Glad you enjoyed your stay and we look forward to seeing you again!

Gerry Fox
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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