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“Disgusting ”
Review of The Bank Statement

The Bank Statement
Ranked #224 of 736 Restaurants in Swansea
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed 6 April 2018 via mobile

Never been so embarrassed to be in a Welsh city on a family night out. Staff attitude not positive in particular a female member had a very aggressive manner and no show of manager when we requested speaking with him. Not an experience that I would think would encourage further visits or be welcoming to tourists. Thankfully there are many more welcoming restaurants and bars close by though.

Thank SisterF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 198 reviews

Reviewed 13 March 2018

Average pub food and service. Very busy . Asked to move twice throughout evening to accommodate music and dancing as in a large party which spent a lot of money felt the service was poor as we couldn't find alternative seating

1  Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
becky c, Manager at The Bank Statement, responded to this reviewResponded 14 March 2018

Hi Sharon,
I'm sorry you had a poor visit with us, can you provide me with some further information so we can investigate?
What date/time was your visit?
Where were you moved from?

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Reviewed 2 March 2018

Ideally located in the town centre, usual JD Wetherspoons good quality grub. Quite spacious and plenty of room. Great selection of real ales. Staff friendly and efficient.

The only issue we had was one or two of the locals are still living in the 18th century and don't appear to like the English and Asians as we got funny looks when talking, still that was a minority and most people of Swansea are friendly and welcoming.

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Thank Bloxta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Manager at The Bank Statement, responded to this reviewResponded 14 March 2018

Hi Bloxta

Thanks for your review.
I'm glad you found our staff to be friendly, and that you enjoyed our selection of ales.

If you would like to give us a call regarding your issue with the locals, please don't hesitate to pop in and speak to a manager, or give us a call on 01792455477

Kind Regards
Becky

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Reviewed 7 February 2018

We visited the pub on two occasions.Once for drinks only the beer wine and cocktails were nice and good value. The next day we went for lunch which was hot and steaks cooked to our liking. Friendly and helpful staff.

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Thank RayJanG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Manager at The Bank Statement, responded to this reviewResponded 8 February 2018

Hi RayJanG

Thanks for taking the time to review us, and to leave such a lovely one too!

I'm so happy you enjoyed your visits with us, and hope to see you again on your next trip to Swansea

Becky

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Reviewed 21 January 2018

the bank statement is swansea's wind street is a weatherspoons pub its an old bank and they have kept the feel of the palce its a great night out and the prices are fare, friendly staff and quick service considering how busy they are you can order foor but we were here for drinks as it was a night on the town,

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1  Thank Nathaniel-Richards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
becky c, Manager at The Bank Statement, responded to this reviewResponded 22 January 2018

Hi Nathaniel-Richards

Thanks for taking the time to review us.

We're so glad you enjoyed your time with us on your night out.
We also open at 8am daily for the hangover cure breakfast!

Hope to see you again soon,

Becky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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