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marimar102

hotel room was ok

3.0 of 5 bubblesReviewed 28 Dec 2023
The room was acceptably clean . The windows cannot be open which was very annoying as it gets very stuffy in the room. I prefer fresh air than air conditioning. Also we were only given a small towel and a bigger bath towel for 2 people. I had the use the little towel and wasn't impressed . The following day I had to ask reception for another bigger towel.
It was a massive brown stain on the wall, not sure if it was blood or coffee. Please clean that as it is upsetting!!!
Otherwise, the bed was comfy and the room was nice and warm.
Date of stay: December 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (718)
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Traveller rating
358
192
90
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48
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All reviews brewers fayre next door usual standard air con value for money reception staff car park short stay clean rooms the pub couldn't do enough family room caerphilly town bed was very comfortable great night warm welcome lovely staff
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24 - 29 of 718 reviews
Reviewed 21 December 2023

Excellent stay.bteakfast each morning was lovely plentiful and a wide variety available.bar prices in attached brewers fayre were reasonably priced and there was plenty of spaces available in the free parking car park.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 66taff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2023

Warm, friendly and everything on site that you need. Staff happy to help, location good, restaurant on site for food and drink, iron and ironing board providedd on request. Felt like nothing was too much trouble

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank apriltom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2023

Thank you Cath, Paul and Erin for your support on Saturday evening when my granddaughter was ill.
Our family room was clean and comfortable. We always stay at Crossways. Always a good night's sleep, comfortable bed and pillows, everything you need for time away. It's quiet too.
5 star service.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Patricia R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2023

Always an excellent stay with very friendly staff who are brilliant at making sure they do all they can to help customers. I've stayed at this site a number of times and would highly recommend it. Good breakfast as well.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank stevepcox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2023

Pleasant, quiet location for our two night stay 6th and 7th October. Room was comfy and clean, bed was really comfy. Hotel staff were very good and helpful. The adjoining Brewers Fayre pub has a cosy , relaxed feel and it's staff so helpful, friendly, well mannered and welcoming. Cannot fault the food either.

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Dave R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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