Let me start my saying i typically don't really write reviews, certainly ones they may cause upset. However, on this occasion i don't want anyone else to be mislead by this property or the rating that Sykes Cottages has awarded this property.
Whilst this property is set in lovely surroundings, the overall cleanliness of the property was far from 4 'ticks'.
I say that because:
We truly believe the hot tub had not been drained and cleaned properly prior to our arrival (although the owner has since stated that the 'film and foam' present before even stepping in could be down to the hardening agent). In my own previous experiences of hot tub breaks I have never ever seen a hot tub (that had not been used) with a collection of white foam or greasy film to the surface.
In the kitchen there were crumbs in cutlery draws, left over tea bags in mouldy wooden containers, sticky left over spillage marks in one particular cupboard. The extractor fan, wall tiles and bin appeared to be unclean.
Whilst the bedrooms were a little dusty the bedding was clean and presented well. However after my mum sat on a dressing table stool that literally collapsed after 1 second I'd suggest that all furniture is checked for health and safety.
I have to add, that this incident was reported to the owner straight away and she was genuinely sorry for this. It wasn't replaced straight away as our stay was only for 2 nights and 1 day.
If anyone would like to see picture evidence to substantiate my comments above. Please feel free to ask. I have shared these with Sykes who i believe has shared with the owner so I have nothing to hide.
I really just want anyone looking to book this property to be be aware of our experience. You can then make an 'informed' opinion before booking.
This review is based on my own personal experience, its is not meant to cause offence. Its is based on true facts (of which i have picture evidence) and as a matter of public interest.
it was clean and tidy it had all the amenities the hot tub was in excerlent order and was easy to use it was in a nice place right by a stream
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Large groups|