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148 - 153 of 558 reviews
Reviewed 2 January 2017

on arrival the hotel staff were very friendly and helpful room was very clean and large breakfast was very tasty and plenty of choice they dont have a on site resturant for lunches or evening meals but there is a tobys carvery right next door and there are plenty of take away menues at reception if you want food delivered to the hotel there is also on site parking i would deffinatly use the holiday inn express east in leeds again

Room tip: i was in a assibility room 166 which was large and on ground floor and with wet floor shower
Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 522derryr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIE_LeedsEast, Guest Services Manager at Holiday Inn Express Leeds - East, an IHG Hotel, responded to this reviewResponded 14 January 2017

Dear Guest,
Thank you for taking the time to write a review following your recent stay at the hotel. I was delighted to read your lovely comments regarding our friendly helpful staff, clean guest room and tasty breakfast. Please be assured that I will pass on your comments to the team.
Once again thank you and we look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Karen Wood
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2016 via mobile

Very friendly and helpful staff at this clean family friendly accommodation. Comfortable room a just the right temperature. Nice to be able to check out at noon. Free breakfast a bonus. Very convenient for local attractions with excellent access to road network.

Date of stay: December 2016
Trip type: Travelled with family
Thank Castlefordian10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIE_LeedsEast, Guest Services Manager at Holiday Inn Express Leeds - East, an IHG Hotel, responded to this reviewResponded 2 January 2017

Dear Guest,
Thank you for taking the time to write a review following your recent stay at the hotel. I was delighted to read your lovely comments regarding our location, comfortable guest room and very friendly helpful staff, please be assured that I will pass on your comments to the team.
Once again thank you and we look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Karen Wood
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016

Great stay, clean and comfortable. Extremely helpful and cheery staff, always smiling. Fast check in. Surprised by the standard of the breakfast wasn't expecting it to be as good as it was. More than happy and will re visit. There is a carvery pub opposite, best to book as when busy they will try and sit you in unacceptable areas. There is a pub a short walk along the road which was recommended but didn't get to try. This is always an option if busy.

Room tip: We stayed on the ground floor, car park side and it was quiet and the hotel was full.
Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank lizE747YU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIE_LeedsEast, Guest Services Manager at Holiday Inn Express Leeds - East, an IHG Hotel, responded to this reviewResponded 2 January 2017

Dear Guest,
Thank you for taking the time to write a review following your recent stay at the hotel. I was delighted to read your lovely comments regarding helpful cheery staff, your clean comfortable guest room and the standard of breakfast. Please be assured that I will pass on your comments to the team.
Once again thank you and we look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Karen Wood
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2016

Again, very impressed with this hotel.
Spent 4 days here midweek in November.
As usual: room was very clean and in good repair, bed was comfortable, shower was hot, wifi was excellent.
I had a room at the back, quite near the main (country) road, but was not troubled by road noise at all.
Staff are, without exception, very smart, professional and friendly.
Only gripe - but this applies to all HI Expresses - is the poor quality of the breakfast (compared with similar hotel brands such as Jury's); a fresh fruit salad, or fresh bread, or real coffee, would make all the difference. But for this price: OK.

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank HoppyEu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIE_LeedsEast, Guest Services Manager at Holiday Inn Express Leeds - East, an IHG Hotel, responded to this reviewResponded 20 December 2016

Dear Guest,
Thank you for taking the time to write a review following your recent stay at the hotel. I was delighted to read your lovely comments regarding your clean comfortable guest room and the smart, professional friendly staff. Please be assured that I will pass on your comments to the team.
Once again thank you and we look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Karen Wood
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2016

Stayed one night. Good room, clean & tidy. Very good & friendly staff. Very convenient location (for me at least). Price OK, breakfast looked OK (didn't have time but what I saw was OK and others said it was good). Downside ? The bed, double only and far too soft - like a water bed !!! A Premier Inn bed is much better. That said I did sleep well anyway.

Room tip: Book back of hotel away from car park noise & road
Date of stay: November 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Mark R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIE_LeedsEast, Guest Services Manager at Holiday Inn Express Leeds - East, an IHG Hotel, responded to this reviewResponded 20 December 2016

Dear Guest,
Thank you for taking the time to write a review following your recent stay at the hotel. I was delighted to read your lovely comments regarding your clean and tidy guest room, our convenient location and friendly staff. Please be assured that I will pass on your comments to the team.
I was sorry to read that you found the bed too soft for your preference, however, I was pleased to hear that you slept well.
Once again thank you for your valuable comments and we look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Karen Wood
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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