Visited for family meal as we have previously had good experiences here but we will never visit this pub or hungry horse again. We ordered starters and main meals but then waited an hour before anything came to the table. Our poor children by this point were very irritable tired and hungry. We had no communication from any of the staff on the reason for the delay or so much as an apology. We were not told of a delay on food at the point of ordering. Then the food that arrived was of a very low standard. My daughters food was inedible and sent back three times. She didn’t get to eat the meal in the end because it was so disgusting I would not allow her to eat it. The sausage was hard and tough and cold, which we returned to the kitchen for a new one, it was sent back out piping hot and looked exactly the same and clearly just been microwaved. I could not bite through it , it was that tough. She ended up eating from my plate which wasn’t much better. They only served up half a portion of chips on my plate which were burnt and had clearly been cooked again and again and sent back out. The chicken was also very dry and cooked for too long. None of us enjoyed the experience of eating here and will never be going back. The staff didn’t seem to care that we were so dissatisfied with the food and service. The manager refunded my daughters meal cost and gave her a couple of scoops of ice cream but by then we were all very stressed and angry. My children were still hungry leaving the restaurant which after you have paid the best part of £30 and spent just over 2 hours there you would expect to be satisfied! Massively disappointed. Trust me. Avoid.
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