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“Great food and staff”
Review of Bella Italia

Bella Italia
Ranked #389 of 2,464 Restaurants in Birmingham
Price range: USD 9 - USD 20
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Lunch, Breakfast, After-hours, Outdoor Seating, Reservations
Neighbourhood: Ladywood
Description: Bella Italia have over 100 Italian restaurants across the UK serving pizza, pasta, Italian classics and more, made with ingredients from Italian-family producers.
Reviewed 6 April 2018 via mobile

Visited post theatre for early evening meal the good as ever was very tasty and plentiful the staff here are always very helpful and friendly cannot fault their service. The 40% voucher deal is excellent value

3  Thank Beverley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 - 74 of 1,246 reviews

Reviewed 3 April 2018 via mobile

On a rare day off decided to head into the city for a touch of shopping and lunch. Called in at Bella Italia and from the start realised we had made a mistake. We were told they were short on waiting staff, meaning we had to sit in a cramped and crowded searing area. Took ages for anyone to take our orders, and then watched as people who were seated and ordered after us were promptly waited on and got their food pretty quickly. Wouldn't have minded this too much as we weren't in a rush, but when the food did eventually arrive it was not great tasting, hard pizza base and an overly salted topping. We were given some 40% off vouchers for our wait, but won't be rushing back.

Thank Julian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BI Guest Experi... S, Guest Relations Manager at Bella Italia, responded to this reviewResponded 10 April 2018

Hi Julian.

Thanks for your feedback and review.

We are sorry to hear that you our usual Bella service and delicious food standards weren't up to scratch during your visit. This is unlike us and we will ensure that the Area Manager checks that kitchen quality controls are up to our highest standards and that our floor team are serving with their usual Bella charm.

In the meantime, if you would like to follow this up with us directly, please feel free to contact us at, social@bellaitalia.co.uk

We hope we get a second chance to welcome you back so we can show you our true standards soon.

Ciao for now,

Bella Italia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Did a groupon breakfast
Staff were fab, bumped this up an extra star else it would have been a two...breakfast... looked nice, taste bog standard, pancakes bit dry ... nothing too exciting.

Thank tasharelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Attentive staff, lovely meal, reasonably priced, what more could you want. My daughter and myself really enjoyed our meal here, thank you.

3  Thank Serena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Well from making the booking to paying the bill the customer service was excellent. Approx 22 of us arrived and even with that number the service was great food delivered quickly.
Food was brilliant no complaints from anybody and prices excellent.
Manager was lovely and the lady who served and worked to keep everyone happy was amazing.
Will definitely go again.

4  Thank lindbradshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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