Arrived, got key card to room, did not work, went back down 6 floors to reception, got another key, still did not work, back down 6 floors to reception, receptionist came back with me tried his key, did not work, all while partner sat on floor with luggage waiting.
Back down again, got a different room, workef ok.
Room was dusty, bathroom tap leaked all over work to, had to put a towel round it, told reception but got no help, tap leaked for 2 days as was told no mainteñance.
Went for breakfast, hot food all dry, so hard we and others could not eat it, not offered an alternative until too late.
Did not stay for dinner as may be bad.
Told reception about issues and left a comment card, all we got back was an e mail saying hope to see you again.
The least I would have expected was 'sorry' but no!
Have stayed at better Travel Inn,s.More