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Reviews (4,868)
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All reviewsbroad streettwo double bedscar parkbarclaycard arenabrindley placesymphony halllovely hotelbars and restaurantsnight lifecentral locationexcellent locationwould stay againgood sizebusiness tripself servicesaturday nightreception staff
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Reviewed 5 April 2018

Booked at fairly short notice so, based on previous experience of late booking of widely advertised venues, I expected a high cost: NOT SO!! No "rooms from..." - then the actual cost quadrupled!! Very polite and efficient staff - who were actually on Reception; painless check-in (and check-out) and the restaurant for breakfast just had to be seen: No half-empty dishes or dried up offerings; all dishes were piled high, piping hot and the food kept coming - just as well because the restaurant was full by 08.30a.m.

However, best of all was the room: Lovely and warm on arrival (much appreciated because it was cold, wet and windy outside) and the 'fluffy' pillows and duvets really WERE!! Where do they buy them??? Two virtually double beds in the room - absolutely brilliant!! Room lighting was gentle, again, not the usual harsh 'spotlight' type and the TV was easy to use.

This was my first time staying at a Jurys Inn - but it will not be the last: I will check them out first in future - others please note!!

Room Tip: First time staying at this hotel - our 4th floor room was great
  • Stayed: April 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank LASRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony H, Manager at Jurys Inn Birmingham, responded to this reviewResponded 6 April 2018

Hello LASRH

Following your stay with us at Jury's Inn Birmingham, I wish to thank you for taking the time to fill a review. Feedback is highly important to the team and helps us assess the products and services that are offered. Thank you for your comments and rating. I hope to have the opportunity to welcome you back to Jury's Inn Birmingham. kindest regards, Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Stayed here for 3 nights. Room was spacious and clean. Slept ever so well. Breakfast was not so great. Good choice but cooked options were fatty or tasteless. Would still stay again though, just because of the quality of room and friendliness of staff.

Stayed: April 2018, travelled on business
Thank UncleTravellingPaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony H, Manager at Jurys Inn Birmingham, responded to this reviewResponded 5 April 2018

Hello UncleTravellingPaddy

Following your stay with us at Jury's Inn Birmingham, I wish to thank you for taking the time to fill a review. Feedback is highly important to the team and helps us assess the products and services that are offered. Thank you for your comments and rating. I hope to have the opportunity to welcome you back to Jury's Inn Birmingham. kindest regards, Antony

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Reviewed 4 April 2018

We have just stayed at the Jury’s Inn, we had a family room, the room was perfect, really comfy beds, fabulous service, great breakfast. Excellent location. We are definately going back. Thank you Jury’s Inn.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank woottons321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony H, Manager at Jurys Inn Birmingham, responded to this reviewResponded 5 April 2018

Hello woottons321

Following your stay with us at Jury's Inn Birmingham, I wish to thank you for taking the time to fill a review. Feedback is highly important to the team and helps us assess the products and services that are offered. Thank you for your comments and rating. I hope to have the opportunity to welcome you back to Jury's Inn Birmingham. kindest regards, Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

This hotel is not very clean, the car park is not great as is always full and the rooms and very very average and the bathroom was disgusting. My daughter was taking a shower and the bath was all blocked and she had to quickly jump out as it was so blocked with dirt and hair that the bath was filling up. Someone came to fix it but still wasn’t 100% so we didn’t shower! Over all this hotel is not worth paying the prices it is, I would have rather stayed in a premier inn. Will never be going back again!!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Rash81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony H, Manager at Jurys Inn Birmingham, responded to this reviewResponded 5 April 2018

Hello Rash81

Following your stay with us at Jury's Inn Birmingham, I wish to thank you for taking the time to fill a review. Feedback is highly important to the team and helps us assess the products and services that are offered. Thank you for your comments and rating. Im sad to read that our stay was less than perfect, i apologise for the situation with the bath. If you would like to discuss further please do contact me on the address below. I hope to have the opportunity to welcome you back to Jury's Inn Birmingham. kindest regards, Antony

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Reviewed 3 April 2018

Excellent in every respect the breakfast very good everything covered and lovely produce the room had excellent view of the Canals on the 12 th flloor close to everything Great shopping, superb resturants, need to make sure you explore

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Jurys Inn
Thank mburto483649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony H, Manager at Jurys Inn Birmingham, responded to this reviewResponded 5 April 2018

Hello mburto483649

following your stay with us at Jury's Inn Birmingham, I wish to thank you for taking the time to fill a review. Feedback is highly important to the team and helps us assess the products and services that are offered. Thank you for your comments and rating. I hope to have the opportunity to welcome you back to Jury's Inn Birmingham. kindest regards, Antony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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