Despite booking my room many months early due to the poular demand (located near NEC), this time I ended in the B-lobby wing which appear to be needing quite the renovation. As the hotel was full I was not able to move or upgrade and so was stuck in a room "benefitting" from noise from the hotel machine-park of air circulation equipment and compressors, possibly the noise was louder due to the fact that the french balcon door wouldn't close tight and so the room was very drafty.
First morning I discovered that my inroom iron wasn't working, so made call to repair or replace during the day while I was away busy at one of the many tradeshows in NEC... only to find out again next morning that this had been forgotten, and so lost valuable time placing another call with housekeeping and then waiting for them to bring replacement.
I have stayed at this hotel before for business, but after this disappointment will not do so again. A decent room providing a good nights sleep must be the minimum to expect - instead I had restless nights due to noise and draft - and unattentive service to match.
I can tell that the hotel is busy and succssfull with full bookings and numerous conferences and events going on - but please focus also on the basics? @sorenpowholse
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton