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33 - 38 of 358 reviews
Reviewed 6 September 2017

Stayed here last weekend for 2 nights with family. Often stay on the Hagley Road for visits to Edgbaston Cricket. First time here , but won`t be rushing back. Given it is a budget hotel which probably started off as a Motel, it has viewed in terms of the price asked. In that respect I have given 3 stars, but in reality that is generous.This is definitely not up to Premier Inn standard. If they could get the room decor up to standard that would be a start, definitely a throw back to 1970s. It did not exceed my expectations. We paid for breakfast , expecting the usual self-service buffet type , due to the fact there was a self-service range in the dining area. However that wasn`t used , they cooked to order. That sounds fine , but on the second day it took over an hour to get served and fed. Always a problem when you only have one serving staff, who was understandably getting frayed at the edges.The food was obviously stuck under a heater for ages, the egg (singular) was like a frissbee. The toast arrived late, and had one solitary cup of coffee. Budget is fine , but that was poor under any standard.

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank John430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

Room was OK but in need of a refurb. The staff on reception and in the breakfast room were run off their feet and there were quite a few disgruntled customers. We were disturbed in the night by some very noisy and unpleasant guests and we were unable to reach reception by phone to complain. Although the price of he room was reasonable and it was good to have free parking so close to the centre of the city I would not stay there again

Room Tip: I would not stay here again
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank midgley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Stayed for 1 night on my own and it felt a bit creepy going up stairs and down long corridors in the accommodation block, I'm not normally nervous. It's a funny place, a bit Bates Motel, I was waiting for the tumbleweed to blow through. The public areas are tatty especially the corridors which are really grubby. The room itself was clean and functional and the breakfast was not bad but I wouldn't stay here again, I'd rather pay a bit more and get something which felt better.

Room Tip: Stay somewhere else
  • Stayed: July 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank FoxyLady101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2017

Not like a hotel but a block of social welfare flats. Room basic but clean but that's the only positive comment I can make. I didn't feel safe. A lot going on outside rooms during the night and around 4 am boom box music started and was horrific. So noisy, so loud and the bass could be felt. No phone in the room and too scared to go out and over to reception to complain. When I mentioned it the next morning there was a lack of concern. The £100 deposit was a surprise too. A really inhospitable receptionist didn't do much for customer relations either. I'd avoid it even though it was cheap. Not worth the hassle

  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2017

Excellent value for money good location twin room good decor shower breakfast included on main road but no noise car parking good had a better quality room no extra cost friendly efficient staff good will stay again

Room Tip: Upper floor
  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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