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“Best place to stay!!” 5 of 5 bubbles
Review of Staying Cool at the Rotunda

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Staying Cool at the Rotunda
Ranked #1 of 141 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
1 review
“Best place to stay!!”
5 of 5 bubbles Reviewed 27 August 2012 via mobile

This is mine and my partner's second time statying at Staying cool at the rotunda and I can honestly say that both time it had been an amazing experience!

The location is fabulous-in the city where there are loads of high streets shops and places to eat a stone's throw away.

The apartments provide all the things stated on their website, this includes, sky tv, apple tv, an iPod docking station, etc.
Thr apartments look as they do on the website, absolute perfection!

Like I said I've stayed here twice and each time I'm there I love it more.
Can't wait to go again!

P.s. the staff are very polite and friendly!

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yackette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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846 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (231)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Saffron Walden, United Kingdom
Level Contributor
116 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 27 August 2012

Can't fault the experience from booking, to checking in (Danny is fab as other people have commented!) to the room, the view, the location etc. First trip to Birmingham in many years, and will definitely stay here again next time we're there. Can't speak highly enough of it.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NeilPike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cornwall United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 25 August 2012

Comfortable home from home but this is an apartment and not a hotel. Staff on the reception were friendly and helpful, we did have some internet issues with both our own laptops, which was resolved quite quickly and with the imac which wasn't able to be sorted before we left. The kitchen was better than mine at home with everything from washing machine, dishwasher through to coffee machine. We found the apartment very very warm! but it was the middle of August! but even with all the windows open, it was uncomfortable. It was also too noisy to sleep with the windows open so it got even hotter at bedtime! very modern, very stylish and fantastic views and right in the middle of the city centre. however every time we left or came back to the building we were harassed by homeless people asking for money! I was also slightly freaked by the dead rat in the car park but it was removed before we returned to the car in the morning. Nice place to stay would especially good for business people wanting more of a home than a hotel room, however if i'm honest i prefer the hotel experience and for the price( which we didn't pay as it was a gift from sister who won it) i would like a pool and spa and resturant and bar!! but that is personal choice.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sally R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TraceyStayingCool, Owner at Staying Cool at the Rotunda, responded to this review, 3 October 2012
Hi Sally,

I'm glad you enjoyed your stay overall, we are sorry to hear that your experience of Birmingham itself was not as good. Car parks are not usually the nicest places in the world but to find a dead rat is indeed disturbing- I will pass this on to the car park's management.

I'm delighted to hear the kitchen and decor was to your liking.

We're sorry to hear the apartment was a little warm, we have fans available on request from Reception.

As a serviced apartment company based in a residential building, we don't have the amenities of a large hotel such as a pool or restaurant in the building- we do have fantastic restaurants and facilities on our doorstep however, which we can personally and impartially recommend.

I would like to thank you again for your review and the lovely photos.

Best Wishes,
Tracey.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 24 August 2012

Blog review: http://abiadores.tumblr.com/

For my partner’s birthday I was looking for somewhere a little bit different to stay in Birmingham. It needed to be something with a WOW factor, something central and something affordable, which normally is pretty much impossible.

This was until I came across Staying Cool at the Rotunda. After doing my research reading other people’s reviews on trip advisor and other sites I decided to book a mini studio suite for £99. This is why: Free fast Wi-Fi, Apple Mac entertainment system with iTunes, iPod dock, Sky TV, pocket-sprung mattresses with memory foam (heavenly), hand-blended aromatherapy spa products, well-equipped Poggenpohl kitchen with dishwasher and washer / dryer, Gaggia espresso machine with fresh coffee & local milk, oranges for the juicer – what more could you want?

After booking I received a welcome email detailing everything I needed to know about my stay. I also noticed I missed the free parking offer off my order, I replied to the welcome email asking if there was any way this could be included and had a response within 10 minutes saying this would be added for me. Top class customer service.

Here is a selection of photos from my stay, including a snippet of the food I managed to rustle up in the kitchen. If you are thinking about booking this hotel then don’t hestitate booking it. If you have already booked this hotel and are just browsing then enjoy your stay!

Pros:

Exceptional Customer Service – friendly, attentive and responsive.

Incredible views

Added extras

Great kitchen

Cons What could be improved:

Fan provided for when it’s hot (for these muggy summer evening.)

Lots of marks on the carpet and walls in our particular room (that’s if I’m being really picky)

Oven Gloves

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HonestAb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TraceyStayingCool, Owner at Staying Cool at the Rotunda, responded to this review, 3 October 2012
Hi Abby,

Thank you so much for your great blog review- you truly are a social media star.

You are not the only guest to have not found the oven gloves- they are in the drawer below the oven- we may have to look into moving them.

We are so happy you had a good time, the secret Ed Sheeran concert must have been amazing. We welcome you back with open arms next time you are in Birmingham.

Best Wishes,
Tracey.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 August 2012

The Rotunda in Birmingham is well known to anyone who has been a regular visitor to Brum. It's that big round building that used to stand over The Bull Ring and can be seen from miles around. Formerly an office block, this Birmingham icon had a revamp several years ago and, through the Staying Cool group several apartments are available to rent.

The apartments are modernly furnished and comfortable and all mod cons are available. There is an apple mac and good modern fixtures and fittings with a small number of provisions provided for your stay. Staff at reception are friendly and helpful. I think the only down sides are that parking is in the nearby Bullring shopping carpark and a bit of a trek- worse if you arrive when it is busy and have to find somewhere else to park! Also the provisions aren't restocked and if you weren't a local it might take a while to find the local supermarket.

Regardless of these minor failings, this makes for a comfortable home from home with fantastic views over the city. It is certainly worth the stay- if you have friends from Birmingham, invite them up: they will love it!

  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank robkielty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TraceyStayingCool, Owner at Staying Cool at the Rotunda, responded to this review, 3 October 2012
Hi Rob,

It was great to have you with us during your trip to the UK. Thank you for your review. I will pass your thanks on to our team.

Refreshing the consumables is part of our complimentary maid service- this is an optional extra we offer on check-in. If there was a mistake on our part, please accept our apologies, we only wish you had let us know during your stay.

The Bullring's Centre car park can be busy during peak weekend shopping hours, the vast majority of our guests do manage to find a space there, we are sorry to hear you didn't and had to park in another of theirs a little further away.

It is great you were able to share the views with your friends when they visited. It would be lovely to see you again on your next visit from Australia.

Best Wishes,
Tracey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staying Cool at the Rotunda

Property: Staying Cool at the Rotunda
Address: 150 New Street, Birmingham B2 4PA, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Birmingham
#1 Green Hotel in Birmingham
#1 Luxury Hotel in Birmingham
#1 Business Hotel in Birmingham
#4 Family Hotel in Birmingham
Price range (per night): $176 - $431
Hotel Class:4 star — Staying Cool at the Rotunda 4*
Number of rooms: 27
Official Description (provided by the hotel):
Staying Cool's stunning apartments on the top four floors of the refurbished Rotunda offer amazing views of the city, just three minutes from New Street and Moor Street Stations and right next door to Selfridges. Each apartment has floor-to-ceiling glass windows that open fully and the five Penthouses have their own private open balconies on the very top floor. These stylish apartments have been designed with maximum comfort in mind. Each comes with bespoke designer furniture, a very well-equipped Poggenpohl kitchen, espresso maker with complimentary locally sourced milk and Illy or Fairtrade coffee, oranges for the juicer, iPod dock, plus a king size bed with pocket sprung/memory foam mattress for the very best night's sleep. There's a 24 hour reception plus daytime/evening concierge offering Staying Cool's renowned service. Choose from Minis (studios), Clubmans (one beds), Maxis (two beds) and Roadsters (two bed Penthouses). ... more   less 
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Also Known As:
Staying Cool At The Rotunda Hotel Birmingham

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