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Reviewed 6 April 2018

Overall our stay at Newcastle village Hotel was good . Clean room good facillities helpfully staff and enjoyable food . But more training needs to be given to all servers and resturant staff on people with gluten intollerant problems .

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
Thank brianrN5638TC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear brianrN5638TC

Thank you for taking the time to review your recent visit to Village Newcastle.

Thank you for your constructive comments we will address this with the restaurant team.
We are pleased you enjoyed your stay and hope we have the opportunity to welcome you back and provide a 5 star experience.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

A lovely hotel with good facilities. Very welcoming. Nice rooms but need better pillows! Leisure facilities are great, the pool a little chilly but ok for swimming lengths. Breakfast was great with plenty to choose from.

  • Stayed: April 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank jok732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear jok732

Thank you for taking the time to review your recent visit to Village Newcastle.

We are pleased you enjoyed your stay and hope we have the opportunity to welcome you back and provide a 5 star experience.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

Village hotel with the usual facilities. Situated in a business park with easy access from the main road. The hotel staff are friendly and helpful and certainly make you feel welcome. This was only a stopover on the way from and to our next destination, so we didn't spend any time in the hotel.

  • Stayed: April 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Jacquie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear Jacquie G

Thank you for taking the time to review your recent visit to Village Newcastle.

We are pleased you enjoyed your stay and hope we have the opportunity to welcome you back and provide a 5 star experience.

Regards

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Reviewed 5 April 2018

we've never stayed in the village hotel so we didn't know what to expect,the staff were very friendly,the room was very clean & we had a lovely 2 night break in newcastle,we will definitely be back soon.thank you for a warm friendly welcome.

  • Stayed: April 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank kevinreid1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear kevinreid1968

I was so pleased to read your excellent 5 star review on your recent stay here at Village Newcastle.

I will be sure to share your comments with the rest of the team. I am delighted you are planning a return visit and look forward to welcoming you back.

Regards

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Reviewed 5 April 2018

Large hotel with a nice pool but very busy (visited over Easter weekend). Food and drinks were pretty expensive considering where the hotel is located. The upgraded room was not worth the extra money that we paid and breakfast was £10 per person.

  • Stayed: April 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank MattandKerry1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear MattandKerry1201

Thank you for taking the time to review your recent visit to Village Newcastle.

Thank you for your constructive comments. I have taken note of them and am looking into them in more detail. It is from feedback that guests give us that allow us to try and improve service at the hotel.

We hope we have the opportunity to welcome you back and provide a 5 star experience.


Regards

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