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    Reviews (3,159)
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    All reviewsleisure facilitiesbusiness parkupper deckclub roomwhitley baysauna and steam roomswimming poolsky tvgreat facilitiescoffee machineself servicelovely hotelpleasant stayexcellent stayfamily roomnight staycomfy bed
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    221 - 226 of 3,159 reviews
    Reviewed 5 April 2018

    we've never stayed in the village hotel so we didn't know what to expect,the staff were very friendly,the room was very clean & we had a lovely 2 night break in newcastle,we will definitely be back soon.thank you for a warm friendly welcome.

    • Stayed: April 2018, travelled as a couple
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    Review collected in partnership with this hotel
    1  Thank kevinreid1968
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

    Dear kevinreid1968

    I was so pleased to read your excellent 5 star review on your recent stay here at Village Newcastle.

    I will be sure to share your comments with the rest of the team. I am delighted you are planning a return visit and look forward to welcoming you back.

    Regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 5 April 2018

    Large hotel with a nice pool but very busy (visited over Easter weekend). Food and drinks were pretty expensive considering where the hotel is located. The upgraded room was not worth the extra money that we paid and breakfast was £10 per person.

    • Stayed: April 2018, travelled as a couple
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    Review collected in partnership with this hotel
    Thank MattandKerry1201
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

    Dear MattandKerry1201

    Thank you for taking the time to review your recent visit to Village Newcastle.

    Thank you for your constructive comments. I have taken note of them and am looking into them in more detail. It is from feedback that guests give us that allow us to try and improve service at the hotel.

    We hope we have the opportunity to welcome you back and provide a 5 star experience.


    Regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 5 April 2018

    For what we paid it was a good meal and a lovely room but the walls are thin and our neighbours were making most of the music channels on sky so that spoilt it a bit Won't rush back for that reason alone

    • Stayed: April 2018, travelled as a couple
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    Review collected in partnership with this hotel
    Thank sandra s
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

    Dear sandra s

    Thank you for taking the time to review your recent visit to Village Newcastle.

    Thank you for your constructive comments. I have taken note of them and am looking into them in more detail. It is from feedback that guests give us that allow us to try and improve service at the hotel.

    We hope we have the opportunity to welcome you back and provide a 5 star experience.


    Regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 April 2018

    Only the 2nd time we have stayed here and on both occasions were kept awake all night by noise and doors banging , no direct fault of staff or hotel but inconsiderate guests shouting and slamming doors

    • Stayed: April 2018, travelled as a couple
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    Review collected in partnership with this hotel
    Thank Skinz77
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 21 April 2018

    Dear Skinz77

    Thank you for your recent feedback. I was disappointed to hear that you had issues during your stay with us. I have taken note of them and am looking into them in more detail. It is from feedback that guests give us that allow us to try and improve service at the hotel

    Regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 April 2018

    Really good hotel. Great facilities. Value for money. Friendly and helpful staff. Well worth a visit whether for business or leisure.we fid nogt use gym or pool but seem very good. Will definitely be going back

    • Stayed: April 2018, travelled as a couple
      • Value
      • Location
      • Sleep Quality
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    Review collected in partnership with this hotel
    Thank grey71160
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

    Dear grey71160

    Thank you for taking the time to review your recent visit to Village Newcastle.

    We are delighted you enjoyed your stay and pleased you're planning a return visit we look forward to welcoming you back.

    Regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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