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All reviews leisure facilities business park club room whitley bay sauna and steam room sky tv swimming pool coffee machine great facilities lovely hotel self service excellent stay short break pleasant stay friday night comfy bed rob
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Reviewed 5 April 2018

we've never stayed in the village hotel so we didn't know what to expect,the staff were very friendly,the room was very clean & we had a lovely 2 night break in newcastle,we will definitely be back soon.thank you for a warm friendly welcome.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank kevinreid1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear kevinreid1968

I was so pleased to read your excellent 5 star review on your recent stay here at Village Newcastle.

I will be sure to share your comments with the rest of the team. I am delighted you are planning a return visit and look forward to welcoming you back.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Large hotel with a nice pool but very busy (visited over Easter weekend). Food and drinks were pretty expensive considering where the hotel is located. The upgraded room was not worth the extra money that we paid and breakfast was £10 per person.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MattandKerry1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear MattandKerry1201

Thank you for taking the time to review your recent visit to Village Newcastle.

Thank you for your constructive comments. I have taken note of them and am looking into them in more detail. It is from feedback that guests give us that allow us to try and improve service at the hotel.

We hope we have the opportunity to welcome you back and provide a 5 star experience.


Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

For what we paid it was a good meal and a lovely room but the walls are thin and our neighbours were making most of the music channels on sky so that spoilt it a bit Won't rush back for that reason alone

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sandra s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear sandra s

Thank you for taking the time to review your recent visit to Village Newcastle.

Thank you for your constructive comments. I have taken note of them and am looking into them in more detail. It is from feedback that guests give us that allow us to try and improve service at the hotel.

We hope we have the opportunity to welcome you back and provide a 5 star experience.


Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Only the 2nd time we have stayed here and on both occasions were kept awake all night by noise and doors banging , no direct fault of staff or hotel but inconsiderate guests shouting and slamming doors

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Skinz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 21 April 2018

Dear Skinz77

Thank you for your recent feedback. I was disappointed to hear that you had issues during your stay with us. I have taken note of them and am looking into them in more detail. It is from feedback that guests give us that allow us to try and improve service at the hotel

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Really good hotel. Great facilities. Value for money. Friendly and helpful staff. Well worth a visit whether for business or leisure.we fid nogt use gym or pool but seem very good. Will definitely be going back

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank grey71160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason_Dalus, General Manager at Village Hotel Newcastle, responded to this reviewResponded 7 April 2018

Dear grey71160

Thank you for taking the time to review your recent visit to Village Newcastle.

We are delighted you enjoyed your stay and pleased you're planning a return visit we look forward to welcoming you back.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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