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“Liesure break/live band” 4 of 5 bubbles
Review of Premier Inn Newcastle City Centre (New Bridge Street) Hotel

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Premier Inn Newcastle City Centre (New Bridge Street) Hotel
hartlepool
Level Contributor
3 reviews
3 hotel reviews
“Liesure break/live band”
4 of 5 bubbles Reviewed 22 March 2012

stopped here on sunday 18 th march because we were going to a concert at newcastle academy, excellant nights stay, secure car park, quality room for the price i paid, and the staff could not of done more, well i suppose they could of gone to the concert too, go to newcastle several times a year for the live bands, will defo stop here again 10/10 and a big well done to the 2 girls who were working that afternoon,

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pools1908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,031 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
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English first
Torquay, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 13 March 2012

Found Hotel clean and tidy, decor OK for a "budget" hotel. Staff friendly, helpful and cheerful, good to see as so many places are not.
Booked 6 weeks in advance, still £70 per night, single occupance rate without breakfast £7.99 extra!!!!!!! parking extra city centre rates extra. The inferance is that the prices are cheaper they are not.
Room was comfortable enough but we are budget hotel here which is reflected in the furnishings and the heating/airconditioning?? sounded like someone hoovering all night, second visit so took earplugs.
Breakfast was plentiful but not special, skimmed milk was lacking(although the jug was there)sausages deserve a mention not your general deepfried plastic stuff, though could benefit from being cooked to order, the staff were there? and very accommadating.
All in all generally decent place to stay in the middle of Newcastle with facilities but the pubs clubs and restaurants of Newcastle are there to be discovered.

Room Tip: Take earplugs! to counter the airconditioning, higher rooms great aspect of the city.
See more room tips
  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 7redadmiral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 12 March 2012

You know what to expect with a Premier Inn - always clean, good facilities and good location!

On arrival, the outside looked a bit scary but you are literally 2 minutes away from the main central area so it's perfect! The reception could do with some brightening up, but the staff on the desk were always so friendly and helpful!!! They looked after our luggage on our last day and let us check out an hour later :)

The room wasn't the largest, but it was comfortable, clean, had an ample sized bathroom and had everything we needed; including a hairdryer! I would recommed asking for a higher room as there are 2 nightclubs right outside the door of the hotel so it could be noisy at night!

Overall, it is a lovely hotel in a fantastic location!!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JS2209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
140 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed 10 March 2012

I always have hassle when staying at premier inn.
Check in - slow. One person in desk. They lost the reservation payment confirmation and insisted rooms were not paid for. I duly paid for 4 rooms but later it emerged they had actually been paid for. Nothing offered for the inconvenience.

Rooms - basic as usual. Most uncomfortable bed I've been in for a while.

Bar - limited drinks. Ran out of guiness. Ok prices. Closed at 12.

Restaurant - had breakfast - good value at £8. You have to pay before you eat, presumably in case one tries to escape, speed of escaped helped by the grease off the eggs! Tepid temperature at best but a decent variety. Love their mushrooms!

Check out hassle free.

Location - pretty central.

I wouldn't stay in another premier inn - if I'm not paying I'll get the price of the nearest premier inn and pay the rest myself. That's not being a snob but I've yet to have a hassle free stay!

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ryanbruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Newcastle City Centre (New Bridge Street) Hotel, responded to this review, 15 March 2012
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of and service, I sincerely apologise that on this occasion we failed to do this. Please be assured your comments have been noted and will be followed up with the Customer Service Team at our Head Office. Thank you once again for taking the time to leave your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleckheaton, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 6 March 2012

Hotel and location good. Steer clear of the restaurant.

  • Stayed February 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Newcastle City Centre (New Bridge Street) Hotel, responded to this review, 8 March 2012
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests enjoy a relaxing stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Newcastle City Centre (New Bridge Street) Hotel

Property: Premier Inn Newcastle City Centre (New Bridge Street) Hotel
Address: (New Bridge Street) Hotel New Bridge Street West, Newcastle upon Tyne NE1 8BS, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#6 Romantic Hotel in Newcastle upon Tyne
#8 Business Hotel in Newcastle upon Tyne
Price range (per night): $74 - $198
Hotel Class:3 star — Premier Inn Newcastle City Centre (New Bridge Street) Hotel 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the beating heart of this lively city, close to intu Eldon Square and Newcastle University ... more   less 
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Also Known As:
Premier Inn Newcastle Central Hotel Newcastle Upon Tyne
Premier Inn Newcastle Upon Tyne
Travel Inn Newcastle
Premier Travel Inn Newcastle

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