We booked through a booking agency and were given a room without windows, which we had not booked. We complained, they apologised, and we were moved and upgraded to a lovely superior room which was fabulous. Staff couldn't have been nicer about the mix up. A great plus was the fan in the room, which with open windows, and the fan, made the room a nice temperature to sleep.
Food was excellent as was the service. There was a mix up about our breakfast, but we sorted it and managed to go to see the race horses gallop on the Heath and then have our breakfast,
Breakfast offered a self service bar, with full English to Continental. Lots of great food.
Loved this hotel, and will be back.
- Official Description (provided by the hotel):
- The Best Western Heath Court Hotel is just 350 yards from Newmarket's Town Centre which offers a wide variety of independent and national retailers The Towns two race courses are a short car drive away. Hotel facilities include a restaurant, free parking, free WiFi and 24-hour reception. Our restaurant offers a wide selection of dishes, and Tipsters Bar has a patio area for guests to enjoy a drink or meal outside. The hotel stands at the bottom of the Warren Hill Gallops where horses can be seen training daily. ... more less
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- Also Known As:
- Best Western Newmarket
- Newmarket Best Western
- Best Western Heath Court Hotel Newmarket, England