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Traveller rating
742
308
56
12
21
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All reviews brewers fayre alton towers tgi fridays new build restaurant attached town centre air con main road great stay car park regent theatre night's sleep family room comfortable bed plenty of parking retail park comfortable stay
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2 - 7 of 1,139 reviews
Reviewed 19 February 2021 via mobile

If you work in hospitality you should care. If you don’t, you should find a new job. Our family was going to stay at the hotel on our way to our self quarentine destination, and had sorted everything with the woman that was booking the room. Well long story short, this dude Liam went and cancelled it on us, causing a massive amount of problems. On top of that he had no interest in helping us out or anything. It is so difficult to travel in these times, and when people don’t care to read up on the rules, or just do ‘t care, that is the worst. It is now when you see what people are made of. Not happy!

Date of stay: February 2021
Trip type: Travelled with family
1  Thank 627geirg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2020 via mobile

When travelling for work I need a hotel that has a good location, comfortable and clean rooms, great shower, good beds and noise free to ensure a great night's sleep and this hotel delivers on all fronts. I was in room 609 in their new build. It has a large shower instead on an over bath type which was a bonus and it is also air conditioned, even better! Easy check in and check out. Will want to stay again

Date of stay: October 2020
Trip type: Travelled on business
Thank PhilS477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2020

all good and spotless staff very attentive. all covid free with no worries. easy hotel to find. shops within walking distance. we had a very good break. and always go to this hotel. easy access to the motorway

Room tip: we like the accessible room
Date of stay: September 2020
    • Value
    • Sleep Quality
    • Service
Thank Lorraine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2020 via mobile

Fantastic room very clean ,reception and restaurant staff great,many thanks to Josh in the restaurant for making my sons feel welcome. We had a ground floor room overlooking the car park . No noise at night.good car park

Date of stay: September 2020
Trip type: Travelled with family
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2020 via mobile

We stayed in this Premier inn hotel as a base for visiting Alton Towers Theme park. Its the perfect location for this. 30mins drive from the park and an abundance of places to get food from, right on the doorstep. At least 2 supermarkets and a variety of restaurants and take aways aswell as many High Street shops. The hotel itself is as you expect from Premier Inn hotels. It was very clean, comfortable and had everything that we needed. Also very close to the M6. Will definitely use this hotel when we next visit Alton Towers.

Date of stay: September 2020
Trip type: Travelled with family
Thank 801lynnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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