Excellent staff although housekeeping could have paid more attention to detail rather than us troubling reception/ night staff for items needed. The shower in room 24 was one of the best I have ever experienced in any hotel. The beds however could take a leaf from Premier Inn mattresses.

Clean and comfortable hotel and a great base for visiting Alton Towers. The restaurant has a great variety of dishes to choose from all at a good price, made even better by the offers they have and we had eat out to help out too.
The staff are all very friendly and helpful. Big shout out to Terri for helping with our earphones that were left behind - back in the ears of the teenager now!

Hotel was clean and the rooms were a reasonable size. Staff were very friendly and helpful. Bed was very comfortable and the shower was powerful and hot. The furniture in the our room is old and worn and needs refurbishment. We were in room 7 on the ground floor. The floorboards in the room above us must have been very creaky as we could hear every step they took as they walked around. It can be quite noisy at night as there is a McDonald’s just over the road which seems to attract all the local kids and their noisy cars. Which we had revving at 2 o’clock in the morning in the car park. Handy if you don’t mind noise and like a McDonald’s. Tesco’s is also very close and handy if you forgotten something or need fuel. If you like a cooked breakfast you’re better off going to Tesco’s then eat here, much better value. Although the burgers at lunchtime were brilliant.