It's been a few months since we stayed at this place but wanted to warn others - I think the owner of the vacation rental is named Theresa and she owns three rentals in the building. We requested and paid for a king size bed, but when we arrived it was just a double as she had put us in the wrong room. I think the rest of the units were already rented so she put us in whatever she had left... disappointment #1. It was a freezing cold winter in Bath and when we went to have a shower there was NO HOT WATER... disappointment #2. Spending three days in Bath without a shower and not even hot water to wash your face or brush your teeth made us really angry. We mentioned this to the owner but she didn't respond until the last day and said they forgot to turn on the boiler... very unprofessional service. The third disappointment is there a horrible 30-minute fan that goes on everytime you turn on the light in the washroom. Since the apartment is quite dark with light switches not anyone near the bed, when you need to use the toilet in the middle of the night you are compelled to turn the bathroom light on which causes this horrible bathroom fan to go on and it is very noisy!!! You cannot sleep through the noise and you need to bring earplugs. The final disappointment was this is not that close to the city centre as she claims it to be. It is at least a 10-minute walk, not a five minute walk. Would definitely not recommend this place to anyone!! As for discussions with the owner of the apartment rental, all she would offer is a £20 discount on our stay for December 2012. Not satisfactory considering we paid £80 a night for crappy accommodations which you can find cheaper and nicer in the centre including complimentary breakfast in the mornings!
|Check-in / front desk||Service|