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All reviews pentahotel reading free movies q park great hotel huge bed air con great shower reception area quiet room modern hotel car park would stay again busy road business trip reading festival central location town centre
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Reviewed 22 April 2016

Some noise from street as room was on first floor but not overly disturbing. Room pleasant and shower hot, room was above average size

Staff friendly and attentive as you would expect. Angelica on breakfast particularly helpful

  • Stayed: April 2016, travelled on business
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Review collected in partnership with this hotel
Thank timo3452016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ph_Reading, Manager at pentahotels Reading, responded to this reviewResponded 28 April 2016

Thank you for taking the time to write your review.

Great to read that you had a lovley stay with us, and thank you for recognising Angelica's hard work, I will be sure to pass on your kind words.

We look foward to welcoming you back again very soon.

Best wishes

Steve Thorne-Farrar
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2016

Only one night stay, would have been happy to stay longer. Mimi on reception was very welcoming. I requested a room away from road to avoid traffic noise. All staff I encountered were friendly and helpful. Bed comfortable, bathroom excellent. Staff kept their patience with my numerous calls trying to get wifi connected and provided a cable to solve problem. Room service Club Sandwich was a bit disappointing (cheap bread) but that's being picky. Would stay again.

  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Y8626JIpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ph_Reading, Manager at pentahotels Reading, responded to this reviewResponded 28 April 2016

Thank you for taking the time to write your review.

I am really pleased to read that you had an excellent stay with us, and was looked after well by the team, in particularly by Mimi. I will be sure to pass on your kind words to her.

Great that you enjoyed our lovey rooms and will be coming to stay with us again.

Best wishes

Steve Thorne-Farrar
Operations Manager

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Reviewed 20 April 2016

I went here for a drink one evening, i have ot be honest the drinks are over priced and the bar area is a little gloomy, but the seating is nice as is the general bar area and i like the free pool and table football table.

  • Stayed: April 2016, travelled with friends
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Thank Faceyreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ph_Reading, Manager at pentahotels Reading, responded to this reviewResponded 22 April 2016

Thank you for taking the time to write your review.

Great to read that you had a nice time with us, and enjoyed the complimentary pool table and table football.

We hope to be able to welcome you back again soon.

Best wishes

Steve Thorne-Farrar
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2016

We enjoyed our stay at this hotel,the room was clean,the bed could have been more comfortable,the room service was great and the breakfast was fab.you have late check out on Sunday so that's a bonus would definitely stay again!

  • Stayed: April 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank leanno882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ph_Reading, Manager at pentahotels Reading, responded to this reviewResponded 21 April 2016

Thank you for taking the time to write your review.

I'm really pleased to read that you had a fantastic stay with us, and had chance to sample our delicous breakfast.

Great to read that you made full use of our 3pm Sunday check out too.

We hope to welcome you back again very soon.

Best wishes

Steve Thorne-Farrar
Operations Manager

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Reviewed 19 April 2016

This was my first time staying in Reading and the Penta was recommended to me by a friend. Cant fault my stay if im honest, the hotel was clean and tidy, staff polite courteous and helpful, the decor of the rooms is lovely, everything is clean and tidy and the bed was super comfy. The only thing that let our stay down slightly was the room was like a sauna and the fan didnt work properly to cool it down, also trying to charge £5 for a bottle of sparkling water is a bit excessive.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Omar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ph_Reading, Manager at pentahotels Reading, responded to this reviewResponded 21 April 2016

Thank you for taking the time to write your review.

Great to read that you had a lovley stay with us, and that the team looked after you well. Thank your friend for their recommendation too to stay with us, that's really brilliant to read, thank you.

We hope to be able to welcome you back for another stay again soon.

Best wishes

Steve Thorne-Farrar
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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