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“Convenient stay/good value”
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Lounge into Kitchen The Historic frontage of County House and car park area
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Very good
59 reviews
Lounge into Kitchen
The Historic frontage of County House and car park area
Communal entrance hall
Lounge
Lounge
Kitchen
Dining room
Mezzanine looking into Dining room
Bedroom 1
Bedroom 2
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
York, North Yorkshire, England

Reviews from our community

Very good - based on 59 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
Rhonda K
Dallas, Texas
Level 5 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Convenient stay/good value”
Reviewed 6 July 2016 for a stay in June 2016

Our family of 4 recently stayed at this apartment for our 3 week visit to the UK. For people who don't read long reviews, the main thing I'd say if you rent this apartment is to make sure you get the FULL ADDRESS (name of the complex!) before your arrival. We had to make 2 long distance phone calls, as there are several places with very similar names within the same postal code. Now for the pros: easy communication with Nikki beforehand, (and her husband when we were unable to find the right building), and good value for the location of the apartment. Once you park the car at the front of the building, unless you are doing something other than the center of the old town of York, you won't need it again until you leave. It was also nice having a washer/dryer to do some laundry in the middle of our trip. Wifi worked great, and the grocery store was convenient. The cons: Although other reviewers noted the small size of the bedrooms, and the need to keep topping off the hot water (located in an upstairs bedroom closet), for us the main negatives to this apartment, which I did not fully understand prior to renting, were the lack of privacy of either bedroom, and not having a bathroom on the same floor with the bedrooms. One bedroom is open over the dining space, (which is open/connects to the living area), and the other bedroom is open over the living room/kitchen. As my husband and I were traveling with 2 of our older kids, (one who slept on the living room couch, and the other in the nearby bedroom), there really was no privacy for us. Also, as we are a bit older, and frequently get up during the night to visit the bathroom, the steep narrow stairs were not convenient. If either of those issues are not a concern to you, then we would recommend this apartment as it's a very safe, convenient place for 2-4 people, Nikki was easy to work with, and it's a good value.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: walkable location to the sites
Liked least: lack of privacy for the bedrooms
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
niks93
Leeds, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Adequate stay but some major flaws”
Reviewed 27 March 2016 for a stay in March 2016
1
person found this review helpful

The apartment is well located and fairly clean with nice decor however there are some points we wish we knew before booking:
- no hot water despite leaving the switch on for 2 hours!- lukewarm at the very best
- be careful not to slip on the wooden floors- cannot walk around in socks as I slipped
- you are expected to take out your rubbish at the end of the stay to the bins downstairs at the very end of the block of flats- we have never been asked to do this at a holiday home before
- there is a lack of attention to detail e.g. no washing up sponge, dirty kitchen utensils, not enough toilet roll
- the bedrooms are very small, even as a petite lady I found I was squeezing between the wall and the corner of the bed to get in
Overall we still had a nice stay in York but it wasn't quite as good as we expected. For the price we paid we expected a lot more.
On the plus side they provide you with York minster entry tickets and tickets for the Richard 3rd experience which is handy and everything is walking distance.
Despite these drawbacks we are still grateful for a pleasant stay.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: lack of necessities e.g. kitchen sponge, toilet roll
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Mar 2016
Hi Nikita

Thank you for your review. I have noted your comments & would like like to reassure you that this is the first negative review we have received - either at all or in respect of the points raised - in the 3 years the flat has been a holiday let. Please accept my apologies, though I would like to clarify the following:

1. The water is on a timer &, as per the instructions in the house book, if you put it on & keep topping it up you will not be without piping hot water. The whole apartment block is run off of this system.

2. I have been in touch with the cleaners regarding the dirty utensils for which they have apologised & they have assured me this will not happen again.

3. The cleaners always leave a new, unused cloth for guests to utilise at the sink,

4.We always leave guests 1 new toilet roll & 1 new kitchen roll, which should be more than adequate for a stay of a few nights

5. The price of £85 per night is priced taking into account proximity to the city centre, the cost of proximate holiday let apartments, and our certificate of excellence from Trip Advisor based on an average rating of a fraction under 5 stars.

Regards
Nikki
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sucee
Ramsgate, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“heaven all in one place”
Reviewed 25 February 2016 for a stay in February 2016

we have stayed here before and loved it so much we came again, l have enjoyed every minute , the apartment is equipped with everything you could possibly need , comfort all round, and although it is February and cold out ,we havent had to put any heating on,only in the bathroom for shower/bathing, lovely ,warm ,cosy and so relaxing , not looking forward to leaving tomorrow at all , feel l could quite easily move in , thankyou to the lovely owners for a wonderful holiday ,
We have been to so many places ,there is so much to do and all within walking distance,very comfortable beds

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: that everything was there ,apartment and attractions town, great
Liked least: loved everything
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella M
1 review
“Lovely place and close to the centre”
Reviewed 12 November 2015 for a stay in October 2015

We had a very happy and comfortable stay here. We would stay again if we came back to York. Was only a short walk from the centre. Although 10am check out was very difficult to get out on time as I like to leave the place as I found it. There was not enough loo roll which was kept in a locked cupboard a spare one could of been left in the bathroom. Overall a very happy stay here

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina...
1 review
“Excellent place to stay would definitely return”
Reviewed 14 October 2015 for a stay in October 2015

With the wow factor when we opened the front door this is definitely a place I would stay again and recommend to friends and family ..Modern clean and homely with everything you would need for a self catering stay... very well located and just a short walk to town centre with local shops in close distance if anything needed ..advantage of a secure allocated parking space meant that could leave the car parked for the weekend whilst we attended a friends wedding.
Good communications with the owner with instructions for our stay thank you.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Homeliness
Liked least: Can't find a fault to say
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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