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“Rather rushed tour but fascinating content”

York's Chocolate Story
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USD 15.41*
and up
York's Chocolate Story Guided Tour
Ranked #21 of 218 things to do in York
Certificate of Excellence
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: York's Chocolate Story is an entertaining and informative guided tour through the history of York's most famous chocolate-making families and their finest creations. You'll discover chocolate's origins, how to make it, how to taste it like an expert and even the sustainable future of chocolate. You'll also uncover a host of surprising secrets and fascinating facts behind York's greatest chocolate products, from the Chocolate Orange to the globally famous KitKat. Once you've explored chocolate making and its history, you can even shop for and indulge in chocolate to your heart's content. There's so much for you to enjoy and discover!
Reviewed 6 April 2018 via mobile

We’d booked online for a tour that started pretty promptly. Probably about 30 in the group, all ages, and content was pitched pretty well for all of us. There were funny stories, chocolates to taste and some great video story telling elements.
At about 75 minutes duration it all felt rushed though, with not enough time (for us, at least) to look at the photos and displays in the different sections, and a sense that the shop was the most important destination.
The chocolate-making demo in particular was ridiculously short and could easily have been more informative and less ‘here’s one I made earlier’.
We caught fascinating glimpses of the people who’d worked in the factories, the work conditions and social activities provided by the employers as well as old adverts, branding and TV commercials - intriguing social history that deserved a closer look.

Thank Catherine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"make your own"
in 507 reviews
"our tour guide"
in 460 reviews
"cadbury world"
in 150 reviews
"free samples"
in 188 reviews
"chocolate samples"
in 100 reviews
"lollipops"
in 184 reviews
"cocoa beans"
in 47 reviews
"great tour"
in 140 reviews
"all ages"
in 222 reviews
"knew his stuff"
in 43 reviews
"children and adults"
in 48 reviews
"york pass"
in 84 reviews
"well worth a visit"
in 185 reviews
"value for money"
in 125 reviews
"great attraction"
in 49 reviews
"interesting history"
in 44 reviews
"rainy day"
in 52 reviews
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381 - 385 of 4,607 reviews

Reviewed 6 April 2018

Fabulous tour with interesting exhibition, commentary and demonstrations. Chocolate to try and you get to make your own choc lolly at the end.

Definitely worth a visit.

1  Thank kew125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

You can't come to York and not learn about chocolate. After all, the city was built on it. Many recognisable brands started in York; Roundtrees, Nestle, Terry's to name a few. The guided tour is very well done and interactive starting with a taste of chocolate, followed by more chocolate, after which you'll get a bit more before decorating your own and sampling more made in front of you by a chocolatier!

Thank Terry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

We were really lucky with timing, arriving just before a tour started but they seem to be fairly frequent anyway. Our guide, Alfie, was friendly and cheerful, making it an enjoyable experience for all. They do give out free samples, some better than others but all interesting. Then you finish in the obligatory gift shop.

Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 April 2018

We took 3 children, ages 5,7 and 11, on the tour, not really sure what to expect, but we thought it was brilliant. The entrance is probably what lets it down, with a cramped corridor in which to queue, but the tour is wonderfully interactive with videos and things to watch and taste and smell and touch, so is fantastic for little people. There is chocolate to taste in every room, and we really enjoyed making our own chocolate lollipops. Thanks to our tour guide Alfie!

Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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