We booked online after the children had been nagging for ages, we went with a combo of climbing and bouncing. The booking process was a tad confusing as we booked and the email simply stated our order would be reviewed and confirmation sent separately. This never arrived but seeing as we were charged we turned up anyway and the lady on the checkout did manage to find our booking, and we were set to go. A point for others, there are free lockers near the entrance, probably not the most secure as some have dodgy doors but perfectly adequate to stuff coats and bags into - this was a pleasant relief with 6 of us needing somewhere to stick coats and then shoes! The climbing was good fun. The children thoroughly enjoyed it. During our break we had drinks. We got the kids slushies which were expensive at £4.95 BUT they had at least 4 refills each - so when broken down - good value for money. I don't believe free refills were limited to just slush either (although that's all mine had) but other soft drinks also. When it came to the bounce the big kids and dad, after watching a detailed safety video went off to bounce and I took the toddler to the toddler area. This is the ONLY area that needs a tweak IMO. Firstly its opposite the café and near the climbing area so the stepped viewing area was over taken by people, without toddlers, waiting to climb or drinking so I had to ask people if we could please get through so my son could bounce and then I had to stand on the floor and watch him until the climbers left to climb, making it difficult to interact with him. I cant blame a lack of seating, as there seems an adequate amount, just people not considering others needs. Maybe signs advising people to allow the toddlers this space would work? I don't know, but it was a tad irritating. Next is once on, the toddler area is nice and safe. They have balls and hoops to play with and they seemed happy doing their own little thing. BUT at the far side is a part of the netting which opens to the main bouncing area. In the hour we were there 4 children decided to use this area to cut through to the café, leaving a gaping hole in the safety netting that all the toddlers in the toddler area made a bee line for! Marooned on the other side it took persuasive talk to stop them escaping and a helpful child from another family to go and close it - repeatedly. Other than those minor annoyances the children did have a fab time and with the climbing experience it was really very good value for money.
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