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“Excellent small-bus service - Gatwick / West Brompton”
Review of easyBus

easyBus
Ranked #234 of 359 Transportation in London
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Attraction details
Recommended length of visit: <1 hour
Owner description: Airport transfer service to all the major London airports including Luton, Gatwick and Stansted. Plus, Paris CDG- Paris central and Geneva Chamonix.
Reviewed 4 April 2018

Sun 1 Apr 2018, Gatwick 1540 and West Brompton 2310

Excellent small-bus service between Gatwick and West Brompton (for Chelsea, Kensington, RAH, etc)

Given how crap the rail service is on a SUnday, especially late-night, we opted to use Easybus for a trip to Royal Albert Hall, but have also previously used it several times for CHELSEA footie trips, as West Brompton is just around the coner from Stamford Bridge.

We paid £3 each way, per person, for a total of £6 each, compared to £15-plus for equivalent rail journey.

We were the only 2 on outbound bus at 1540, and one other on the return at 2310.

Good seats, nice ride, on-time both ways.

Date of experience: April 2018
1  Thank SIBBO69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 36 of 462 reviews

Reviewed 21 March 2018

Useless service.
Useless customer service.
2 x bus didn't show up.
No information online or on twitter about delays.
No help from customer 'service'
Used to be an OK way to get to the airport but NEVER AGAIN.
AVOID
ZERO STARS

Date of experience: March 2018
1  Thank jethroc247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

The bus that we booked at marble arch in london did not shown. Bus that came one hour later fortunetly took us. The driver told us that the previous one was probably full and did not stop - this means that easyBus is not sending information to the operator about reservation.

There’s of course no way to contact easyBus.

The tickets might be cheaper but its not worth it. Buy directly from operator.

Date of experience: March 2018
1  Thank 975_ukaszr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

After reading the reviews I still thought I would try them, purely because of price. A big mistake. After waiting for half an hour the bus still didn't show, and I got a national express coach out to stansted as I needed to catch my flight.

Date of experience: March 2018
1  Thank Johan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 March 2018 via mobile

Although I’d rather pay extra and fly with a dependable airline, I gave these morons a chance with a simple bus journey and paid for pickup at Geneva airport to Chamonix.
Waited for 3 hours and 1 bus arrived, which was not going anywhere near.
The female driver of that bus of course didn’t speak a word of English and tells you to just wait.
No desk at the airport.
No Easybus member of staff.
No phone number.
And a website that lies to you.
Stay well away from these turds!!!!

Date of experience: March 2018
2  Thank Passenger759022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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