I've been here last night with my girlfriend and friend Of mine, I've never felt so not welcoming in a place like they made us feel.
We order starter first, which was brought to us after a while and the table wasn't even set up.
Then we order a "Fiorentina", that's how they call it but not what it is and what you pay for.
So I'm from Tuscany and clearly know what looks and taste like, so I spoke with the waiter that probably was the only honest person who take the responsibility to tell us the truth that obviously it wasn't a proper one, but it's a Scottish meat.
Then we asked to talk to the Manager because the price is insanely high (50£) for the quality of that meat.
So when she came kept telling and arguing with us that was a real Fiorentina, not knowing that the waiter already told us the truth and in front of everyone she made us feel that we were crazy, she didn't apologise or anything at all instead in the rudest way she said "I can't do nothing for you guys" and seemed also bothered.
After all, possibly mad at him, she's gone straight to the waiter, who thank god was the only honest with us, and on customers watching blamed him to being clear.
Guys I've never seen something like that.
This place doesn't make a proper Italian food not all on the Menu at least.
As returning customers I can say that they don't care about it, the are NOT welcoming and the management is absolutely the worse in this area.
Train your managers to take the responsibility, to face customers and treat them with sense of care.