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“Good location, splendid staff but a bit thin-walled”
Review of The Sumner Hotel

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The Sumner Hotel
Ranked #184 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 27 February 2012

It's a very good location near Marble Arch underground station and at the end of Oxford Street.
Away from the most hectic and noisy streets.
The hotel is clean and neat and cozy.
The hotel staff gave superb service and coffee/tea delivered to the room is complimentary along with some smaller snacks and bottled water in the room mini-bar.

The hotel is in an older building so it is a bit thin-walled and you can hear through the doors. A creaking floor is also heard from the rooms above so if you require a totally quiet room, this is not for you!
The elevator does not service all floors so ask for a room with elevator access if you have heavy bags or mobility problems.
Also the hotel sign is very small, I walked passed it and the taxi-driver also had problems finding it so use the street-number instead!

All in all, a very pleasant hotel.

  • Stayed: February 2012, travelled on business
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1  Thank awasen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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662 - 666 of 1,413 reviews

Reviewed 20 February 2012

We took our grown up children for two nights to London and chose the Sumner as our base. The location is excellent for restaurants and transport links around the city. The Hotel was delightfully quiet; small but immaculate and the the staff could not have been more helpful. We would highly recommend it and breakfast was also very good.

Room Tip: All good rooms with a lift to floors between rooms
  • Stayed: February 2012, travelled with family
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4  Thank mhj125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

Second visit and it does not disappoint. I have stayed in many hotels in the city and this is my favourite, it is a very comfortable and clean hotel with good facilities and lovely staff. The location is unbeatable for shopping on Oxford street and access to all the sites. It is very welcoming especially when you are on your own, and being a small hotel you almost feel like you are a guest in someone's house. Rooms are a good size and complimentary tea and cofee is brought to your room upon request. lots of convenience shops very near the hotel serving hot foods and salads if you don't want to go out to the local restaurants. I would definitely recommend it and would not stay anywhere else, and believe me I am fussy!

  • Stayed: February 2012, travelled on business
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5  Thank G2cs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

Stayed at the Sumner after a year, during which time its changed owners. The new manager, Rohit, was super helpful, and the same can be said of the staff as well. The rooms, as before, are spacious, comfortable and nicely decorated. The location is unbeatable, very close to Marble Arch and Oxford Street. The warm breakfast offers a decent spread and helps to get the day off to a good start.

Overall, highly recommended.

  • Stayed: February 2012, travelled on business
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3  Thank SVSAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

Stayed here for a few days in May (2011) for a 'special' birthday. Classy place with understated but excellent service. The rooms are large, comfortable and clean. The bathrooms could be larger and one would expect a wider range of bathroom potions for the price. The breakfasts were also not brilliant - OK but slightly disappointing for an establishment of this quality.
Location is excellent - very posh, just the place to play spot the supercar - and close to the better end of Oxford Street and Marble Arch (a good transport hub).
A good place for a special treat but I've had better value for money elsewhere.

  • Stayed: May 2011, travelled as a couple
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Thank Gingerpumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley Street | Marble Arch, London W1H 7QR, England
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#71 Family Hotel in London
#94 Romantic Hotel in London
#117 Business Hotel in London
#145 Luxury Hotel in London
Price Range: $248 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
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Also Known As:
Sumner Hotel London

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