My family and I booked at this Holiday Inn for two nights. We booked because they have interconnecting doors between rooms and we could therefore have the children in one room and me and my husband in the other. This was a massive bonus (other hotels PLEASE take note that families really need this facility).
The rooms were clean and comfortable.The hotel pillows featured a promise to change pilliows from standard foam (which I hate) to a choice of feather and down pillows - Great! What a shame then that when this was requested, the spare pillows were "all in use" Come on people, you're running a hotel! Pillows are part of the deal, and if you offer a facility you should plan to be able to honour it.
The bathrooms were clean and there were plenty of towels.
Room service was ruiniously expensive which I could have tolerated were it not for the fact that the Club sandwiches were dreadful. Bitter rocket instead of a crisp clean lettuce, hardboiled egg (?) - the comination of egg and rocket made the sandwich taste fishy - and dry - no mayonnaise or other ingrediant to make it palatable.
Breakfast on the first morning was freshly cooked for us as we were thre first in the restaurant and the poached egg was perfect. The staff were very friendly and helpful. However, the pastries were rather stale and the berries to put on top of cereal etc were obviously defrosted, were very cold and very tart indeed. A compote needs to be cooked down fruit with some sugar added.
The next morning the food was all out in a buffet - the bacon and sausage were good, but the black pudding inedible. The coffee / chocolate machine (Yes machine, NOT fresh) needed refilling and it was quite a wait before i got my hot drink. Staff toady were rather curt when asked several times for assistance. Pastries were stale again.
Advice: A filter coffe maker, with staff to go round tables replenishing drinks would be great.
Better provenance of food items.
Hotel has a great little swimming pool which the children enjoyed, and check out was very speedy and helpful. The staff on the desk were very polite.
SO - a pleasant stay but in no way outstanding.
- Official Description (provided by the hotel):
- Holiday Inn-London Elstree is situated just off the A1, close to both the M25 & M1 motorways and is only 8 miles from the newly rebuilt Wembley Stadium. Elstree and Borehamwood Railway Station is just 2 miles from the hotel making us the ideal base for both the business and leisure traveller, with London Heathrow and London Luton airportswithin just 30 miles of the hotel. The onsite leisure club boasts a range of facilities including an indoor pool, equipped gym, steam room, spa and luxury beauty treatments. All 135 air-conditioned bedrooms at Holiday Inn Elstree provide television with in-house movies, tea and coffee-making facilities, private dial out telephones, laptop safe, trouser press and hairdryer. The meeting facilities are second to none with reliable support services and conference rooms designed for your comfort with 13 meeting and conference rooms with the flexibility to hold either social or business meetings for 2 to 400 persons. All meeting rooms at Holiday Inn Elstree have natural daylight.O'Sullivans Restaurant is an outstanding place to dine, with a variety of tasty dishes to suit all. Alternatively you can chill out in the bar and lounge area. The car park at Holiday Inn London-Elstree has space for up to 300 cars with specialist disabled facilities. In compliance with English Law smoking is only permitted in designated smoking bedrooms in this hotel. ... more less
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- Also Known As:
- Holiday Inn London - Elstree Hotel London
- Holiday Inn Borehamwood
- Borehamwood Holiday Inn