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“Great Night at the Hilton!” 5 of 5 bubbles
Review of Hilton London Canary Wharf

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Hilton London Canary Wharf
Ranked #80 of 1,089 Hotels in London
Certificate of Excellence
peterborough
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Night at the Hilton!”
5 of 5 bubbles Reviewed 20 May 2012

We stayed here on a friday night, we had concert tickets for the o2 and the previous reviews showed that this hotel is a great choice as its only 1 tube stop away. We got our room for a great price of £66, prior to our arrival as I had booked through a 3rd party company I emailed the hotel to confirm the booking as this was also for our 5th anniversary. We arrived earlier than check in times and the hotel did a pre check in for us, offered to ring us when our room was ready and took our bags so we wouldnt have to carry them around with us. When we arrived back at the hotel later that afternoon we discovered that we had been upgraded to the executive floors and had full access to the executive lounge, which includes breakfast, afternoon tea and light evening buffet!! Considering we had paid for a double room only this was fantastic news!
The executive lounge was fab and had all you could want and more!
The rooms on the executive floors are large and ours had some good views across the city, floors 12 -14 are purely executive floors so there arent many rooms on each floor and I don't recall hearing people coming and going so the walls are obviously well sound proofed!
Great rooms, large, with large bathrooms including a bath and shower cubicle with complimentary toiletries of a good quality. We had rose petals left on our bed which was a nice touch and around 5'o'clock a staff member arrived with a plate of cake/fruit with compliments of the chef and a card from the manager welcoming us and congratulating us on our anniversary!
We went to the concert arrived back at the hotel around midnight, on returning to our room the bed had been turned down and chocolates left!
This hotel had thought of everything and for the bargain price we paid we were delighted! We would recommend this hotel and would definately return.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jacquesontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 21 May 2012
Thank you for your lovely comments about your stay at the hotel and for sharing your experience. It was great to read that you had a very enjoyable stay and congratulations for 5th anniversary.
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3,130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Rotterdam, The Netherlands
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 May 2012

New and nice hotel, with attentive staff. With the subway the city center is super easy to reach. perfect location for exploring Greenwich.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aliza_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 21 May 2012
Thank for your feedback, I’m pleased you enjoyed your stay and found the staff attentive and the location suitable for your needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 May 2012

This was truely one of the best hotels I have stayed in, From the moment we walked in the receptionists were very helpful Faben who checked us in and Fadwa they were so great and very funny.

The room was lovely and clean, the hotel is very modern compared to alot of the hotels we have stayed in. I was also given a FREE upgrade!!!!! which made me and my husband very happy. It was a time for us to get away and we chose the hilton canary wharf as it was close to the o2 arena where we was attending a concert.

Even though the bar was abit pricey it was worth it. For breakfast there was so much choice and staff were always coming to see if we needed anything.
We will book again very soon as it is our 5th anniversary coming up 5th April 2012.

Great atmosphere in the hotel.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 21 May 2012
We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. I will certainly pass on your comments especially to Fabian and Fadwa. Congratulations on your 12th anniversary.
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Athens, Greece
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 19 May 2012

We visited London for a weekend. We stayed at this Hilton Hotel and well... Words are not enough to describe how you feel when you stay there. I would say like King and Queen maybe. There is no wonder this Hotel has a higher rating than a lot of other 5 Starr Hotels. The best Underway Line to take you to ll the Great places is Jubille Line. This Line takes you to Madame Tussauds, London Eye, Backinham Palace, Big Ben, Westminster Abey, the House of Parliament etc About the Hotel now... Stuff is doing absolutely everything to have you pleased. They were all very polite and really fast. The room we had was F-A-N-T-A-S-T-I-C with a very nice view to the river. Very very clean, very very quiet. Excelent bed. Room was big and equiped with everything you could ask for. We had a nice heart on our bed made out of flower petals because of our 12th wedding anniversary. My wife was realy happy about it. There is not one thing I didnt like. Thank you for everything Hilton People, you are really great!!!

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stefanos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 21 May 2012
Thank you for posting your kind comments following your recent stay here at the hotel. It is great to read that you found the location of the hotel suitable and convenient for your sightseeing, also that you found the rooms big and clean and the team polite. We hope to welcome you back in the near future.
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London, United Kingdom
Level Contributor
104 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed 19 May 2012

tried this hotel as an alternative to the more central London properties on a weekend - excellent! Staff was very friendly and professional, and the offerings of the Executive Lounge (and its views) of very high standard, even on a weekend. Used the steam room also. Did some exercise also in the room where I noticed that the carpet could have been hoovered a little bit better. But very clean other than that, and quiet (had room to the inner courtyard). Also had breakfast in the property, which I found OK but I prefer the Hilton Tower Bridge for breakfast (wider high quality choice there).

Overall an excellent hotel, and will return in a few weeks.

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank insulaner1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 21 May 2012
I am delighted that overall you had an excellent stay at the hotel and that you found the team very friendly and professional. I have passed your comment regarding the carpet to our Executive Head Housekeeper. We look forward to welcoming you back in a couple of weeks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Canary Wharf

Property: Hilton London Canary Wharf
Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in London
#74 Luxury Hotel in London
#77 Romantic Hotel in London
#164 Business Hotel in London
Price range (per night): $205 - $748
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Official Description (provided by the hotel):
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 
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Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf

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