We used Cheval for a week long stay in June. It was very comfortable living, rooms are spacious and all rooms offered great views, master bed offered king bed. Having laundry room was very helpful. Staff is excellent and always welcoming.
Dear Sameer D,
Thank you so much for taking a moment to provide 5 out of 5 feedback further to your stay at Cheval Three Quays.
I am delighted to read you had comfortable stay and enjoyed great views from your apartment. I appreciate the top scores you awarded us in all areas. It is good to know that laundry room was very helpful during your 7-night stay.
Thank you so much for your kind words. It is lovely to read that you were well looked after by our professional team, and I will certainly pass your positive feedback.
Warm regards,
Kate Fletcher
General Manager
Beautiful, spacious apartment, well appointed and kept clean. We enjoyed the terrific views of the Tower Bridge and Shard. Well situated to visiting Tower of London and hopping on a boat tour of Thames. The staff was very prompt in attending to our needs.
Dear krissR1260ID,
Thank you so much for taking a moment to provide 5 out of 5 feedback further to your stay at Cheval Three Quays.
I am thrilled to read you had wonderful stay and enjoyed terrific views of the Tower Bridge and Shard. I am pleased to read that apartment was to your liking and appreciate the top score you awarded us.
Thank you so much for your kind words about our fantastic team. I will certainly pass your lovely feedback.
Best wishes,
Kate Fletcher
General Manager
Wonderful location in London, directly on the Thames and with a splendid view of Tower Bridge. Spacious apartment finely furnished and with all comforts. Highly recommended!
Dear Lucedura,
Thank you so much for taking a moment to provide 5 out of 5 feedback further to your stay at Cheval Three Quays.
I am happy to read you had wonderful stay and enjoyed a splendid view of Tower Bridge. It is good to know that location was convenient for you and apartment was to your liking.
Nevertheless, I was dismayed to see your 4/5 score for Service. Please could you provide me more details on what was not satisfactory with a view to future improvements?
Thank you so much for your recommendation and I look forward to welcoming you back to Cheval Three Quays.
Warm regards,
Kate Fletcher
General Manager
Honestly, the best in London! Stayed here quite a few times this year with the Mrs and just had to bring the kids here. We were sad to leave but will be back very soon!
Dear mith282024,
Thank you so much for taking a moment to provide 5/5 feedback further your stay at Cheval Three Quays.
I am delighted to read you had wonderful stay with your family and appreciate the top scores you awarded us in all areas. I am thrilled to read that you found Cheval Three Quays as the best in London!
I look forward to welcoming you back to Cheval Three Quays in near future.
Warm regards,
Kate Fletcher
General Manager
Centrally located accommodation at the heart of London next to City of London and within walking distance to Tower of London and Tower bridge.
Amenities are top-notch, customer service is incredible, housekeeping goes above and beyond to fulfill customer's needs including providing extra towels, toiletries if needed. The superior one bedroom is the ideal room type for travellers of three; the sofa bed is good to sleep on and housekeeping will change the bed sheet if needed.
Overall a fantastic experience we had staying at Cheval Three Quays. Highly recommend.
Dear Swei T,
Thank you so much for taking a moment to provide 5/5 feedback and completing online Cheval survey further your stay at Cheval Three Quays.
I am very pleased that you had fantastic experience and appreciate the top scores you awarded us in all areas. I am happy to read you found the location convenient and amenities were to your liking. It is good to know you were well looked after by our Housekeeping team and appreciate your lovely feedback. I will certainly pass it to our team. It is good to know that our superior one bedroom apartment is the ideal room type for travellers of three.
Once again, thank you for your detailed feedback and I look forward to welcoming you back to Cheval Three Quays.
Best wishes,
Kate Fletcher
General Manager
