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“Don`t stay here”
Review of Eaton Square Hotel

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Eaton Square Hotel
Ranked #1,019 of 1,063 Hotels in London
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Don`t stay here”
Reviewed 4 June 2012

Close to Victoria BUT.......
Booked double bedroom but given a twin room (with beds on two different levels - not very romantic!)
Bathroom door had no handles
Toilet was broken - made strange noises and splashed water up when flushed
Staff unfriendly

Stayed May 2012, travelled as a couple
Helpful?
Thank cratendune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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248 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
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English first
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 May 2012 via mobile

Just don't. Bar the location, it's a terrible place to stay. Up three flights of narrow stairs, the TV didn't work, the fire alarm went off three times at 11pm, 1am and 3am. It was woeful. Tried to complain the next day, they weren't interested.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcveytom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 May 2012

I booked the Belgravia Mews at short notice for one night, if I had read the reviews on here (which are entireley accurate) I would not have touched it with a barge pole. When this was described as a hotel I was expecting at least the normal facilities, not an annex 200 meters down the road with no reception. The room was up two flights of narrow stairs (no elevator), it was small and dingy and looked like it had been decorated by children. The toilet made a horrendous noise when flushed, the tap was coming away from the sink, there was no plug in the sink, etc. At least the room appeared clean but to be honest I did not want to look too hard just in case. I was going to describe it as third world but I have stayed in nicer hotels in India and Nepal at a fraction of the price of this one. Be warned.

Room Tip: Find somewhwere else.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarlUK2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2012

Was there 2 nights. First night had a room with no windows at all. En-suite had a patio door that was filmed over. Lighting was such I couldn't read. Ventilation zero. Asked to moved for 2nd night which they did but omitted to move my luggage was caused a delay as they couldn't locate key for previous room. New room was on top floor (5 flights up - no lift). Admittedly it had windows but they wouldn't close.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GroupCaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCN, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2012

When traveling to London for work, our company's travel agent reserved this location for me. It looked OK on the website and it is indeed conveniently located close to Victoria station. Upon check-in, everything looked OK. The hotel lobby is small, but "boutique chic" The staff was not overly friendly, but also not terrible. However, after waiting a few minutes for the room key, I was told I would be shown to my room. To my surprise, we exit the hotel (into the streaming rain, I might add) and we walk about 17-100 meters to another building. The room (room 10) was located on the 3 floor (no elevator) and was definitely not recently refurbished. The bar holding the curtains was almost coming of the wall, the remote of the tiny wall mounted TV was nowhere to be found, the plug of the bedside lamp, didn't fit the socket. The mattress was terribly soft and the pillow thick and hard. Worst of all was the bathroom, with no curtains, but instead a window where some of the view-blocking plastic had been pealed off, leaving one in full few of any potential neighbors while on the toilet or in the shower. As a woman traveling alone, I felt very insecure in the this room, there is no security or any staff present in this building and the whole place just looks shabby.
I complained with staff and tried to change rooms immediately, but was told the hotel was fully booked, although my reservation clearly stated the Tophams Belgravia hotel and not the dependance I was brought to. Luckily, I was moved into the hotel the next night and that room was fine (up to expectations). Breakfast is quite poor, the continental breakfast is as bare as it can be. In summary, if you have to stay in this hotel, make sure you can stay in the hotel part and hopefully your experience won't be so bad as mine.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Esther0101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eaton Square Hotel

Property: Eaton Square Hotel
Address: 50 Ebury Street, London SW1W 0LU, England (Formerly Belgravia Mews)
Region: United Kingdom > England > London > Belgravia
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #1,019 of 1,063 Hotels in London
Price range (per night): $133 - $362
Hotel Class:3 star — Eaton Square Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
The Eaton Square Hotel offers boutique styled contemporary and guest accommodations in central London. Situated in the Belgravia in the heart of central London, the hotel is well located for many of London's top attractions.The Eaton Square Hotel is a perfect choice for both business and leisure travellers to London with excellent transport links to all parts of the great city. ... more   less 
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Also Known As:
Belgravia Mews Hotel London

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