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All reviews firmdale hotels refuel bar kit kemp dean street honesty bar deluxe junior suite firmdale group drawing room ham yard luxury room room service afternoon tea beautiful room concierge staff mini bar turn down service perfect hotel
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Reviewed 10 September 2018 via mobile

This luxurious oasis offers anything you could want not having your own residence in London. Perfectly located in quiet surroundings in the middle of Soho you discover understated luxurious design, an always caring and attentive staff acting as were you family members and a good restaurant. I wouldn’t dream about staying anywhere else in London.

Stayed: September 2018, travelled on business
Thank PTSHFrederiksberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonP4276, General Manager at The Soho Hotel, responded to this reviewResponded 11 September 2018

Thank you for your wonderful review. I'm delighted to read you enjoyed our oasis and thank you too for the lovely comments about the team.
We look forward to welcoming you back to us again soon.

Best wishes,

Jason Phillips
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018 via mobile

Flawless 5 star experience, graceful boutique charms, cool & trendy vibe, beautiful property, colourful design, much attention to details, complete with nice gym and stunning cinemas, great staff (discreet, available, smiley, professional), family friendly (proper wood crib comes with a book!) gorgeous restaurant & bar, great food, we will be back and will try other Firmdale properties by Kit Kemp! Way to go team!

Stayed: September 2018, travelled with family
Thank JujuKarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonP4276, General Manager at The Soho Hotel, responded to this reviewResponded 10 September 2018

Thank you for your amazing review. I'm delighted to read you enjoyed all aspects of your stay.

I hope we have the oppurtuniity to welcome you back again in the not too distant future.

Best wishes,

Jason Phillips
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Thank you Jason and team for another memorable stay. It was our one year old’s first time staying with you and you looked after her and made her and us feel very welcome once again.

Thanks also must go to Sandro and his team, nothing was too much trouble and especially with it being the first time driving to the Soho they made sure everything was just right and in place.

Another 5* stay and we can’t wait to be back soon!

Stayed: September 2018, travelled with family
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonP4276, General Manager at The Soho Hotel, responded to this reviewResponded 10 September 2018

Dear Tom,

Its was a pleasure to welcome you back to us as always and to introduce the hotel to your little one. We all look forward to welcoming you back again soon.

Best wishes,

Jason Phillips
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Great restaurant. Had a variety of dishes from both the set and a la carry menus. All were excellent including the coconut chicken satay (starter), pork belly, refuel burger and crab spaghetti (all main). The chocolate liegeois is incredible and far too big!! Great drinks selection too. Also been here for Sunday lunch and that was also very good. Can’t go too far wrong by eating here!

Stayed: September 2018, travelled with friends
Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonP4276, General Manager at The Soho Hotel, responded to this reviewResponded 10 September 2018

Dear Ben,

Thank you for your great review. I'm delighted to read you enjoyed your recent visit to Refuel restaurant. I will ensure to pass on your comments to the kitchen team who will be delighted.

We look forward to welcoming you back again soon.

Best wishes,

Jason Phillips
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018

More then 25 stays at this hotel says it all. Attention to detail and service in all outlets never disappoints. A real London experience from location and the building to design and the vibe between guests and staff.

Room Tip: they are all unique and individual. Take more then a night to explore it all.
  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank renejaspert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonP4276, General Manager at The Soho Hotel, responded to this reviewResponded 10 September 2018

Thank you for your review. It was a pleasure to welcome you back to us as always and we look forward to seeing you again soon.

Best wishes,

Jason Phillips
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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