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“Cocktail for me”

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Baglioni Hotel London
Ranked #40 of 1,067 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
275 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Cocktail for me”
Reviewed 10 May 2012

Favourite place for a cocktail when I'm in the area. The service is always on point and my favourite olives are always available. Pleasant environment and comfy surroundings make it a relaxing venue to catch up with friends.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank CrystalPower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baglionihotel, General Manager at Baglioni Hotel London, responded to this review, 14 May 2012
Thank you for your good comments on our Restaurant and Lounge. We are delighted to learn we have become your regular place to be when in the neighborhood, and very much look forward to seeing you back soon.
Sincerely,
Luca Virgilio
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767 reviews from our community

Traveller rating
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    127
    48
    10
    10
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154
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
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English first
Bowling Green, Kentucky
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 May 2012

The hotel was very beautiful but there was scaffolding all over the front and the lobby area was small. Our room was spacious, walk in closet, extremely clean! The bathroom had a bidet and the longest tub I've ever had in a hotel. After all the walking we did sight seeing the tub was a great asset. Our room included breakfast buffet or room service. The first 2 days we ate downstairs, the selection met our needs but the service seemed slow and can't put my finger on it but awkward. We felt the same when we would stop in the bar for a drink after being out all day. They were always polite but no conversations and slow service. May have been a language barrier? Room service had perfect presentation.

We did use the spa and found the girls in there to be very friendly and easy to talk to. The young men who opened the front doors and gave us umbrellas were also always friendly. The location was great for shopping, Kensington Palace, and the tube station.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hitmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baglionihotel, General Manager at Baglioni Hotel London, responded to this review, 14 May 2012
Dear Guest thank you for sharing your experience with us and am happy to learn of your positive experience. We truly hope we will have the pleasure of welcoming you back some time in the near future.
With kindest regards,
Luca Virgilio
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Richmond, Virginia, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 March 2012

Our family stayed at the Baglioni for 6 nights in early March. Our rooms were lovely......very comfortable, modern and clean. We were upgraded when we checked in. Everyone was very nice and helpful at the hotel. The exercise room was small but very adequate...I exercised every morning. I would definitely stay at the hotel again. We loved the location and the friendly staff. it is a wonderful hotel with an intimate feeling!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Susieno5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baglionihotel, General Manager at Baglioni Hotel London, responded to this review, 22 March 2012
Dear Guest thanks ever so much for your kind review. It is extreemely pleasing to read you and your Family enjoyed your time with us and your remarks towards the service and our staff are very motivating for us all. We do hope to have the pleasure of welcoming you back sometime in the near future,
Sincerely,
Luca Virgilio
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Paris, France
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 March 2012

Firstly a very big thanks to Paola Ragnoli whom organized our baglioni tour of london , Rome Venice & Milan . She made it happen !! I highly recommend her ! For reference here is her email address : baglionitour@baglionihotels.com
I have travelled & stayed in many hotels around the world but the London Baglioni by far takes the cake ! Its attention to detail ,service provided to us by each & every person that looked after us was incredible .They are as profession ,warm , highly experienced & a gracious group of individuals . We were greeted by the delightful Alberto & Elisa they speederly checked us in earlier than check in time & to top it off we were up-graded to a suite . The room was beautifully presented most inviting . The hotel concierge was fantastic nothing to much trouble a very special thanks to Bill Howard whom is a true English gentleman & his right hand Max whom is most charismatic with his Italian flair . But I must say what made our experience exceptionally so good was all the fantastic staff in the restaurant their service skills were nothing short of outstanding a very big thank you to Vincenzo , Frederico , (the Italian stallion Kareem lol ) the lovely Caterina and the very cool Marco whom can carry his weight on that sliver tray amaizing indeed . I must also add that the selection of food & drinks were excellent & delicious . Apology to any one we left out too many to recall however we are looking fwd to our stays in the Baglioni hotels in Rome , Venice & Milan can't wait THANK YOU BAGLIONI GROUP !

Room Tip: Suit 102 was on the 1 st floor it came with a balcony which was lovely .
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loredana T, Proprietario at Baglioni Hotel London, responded to this review, 16 March 2012
Thank you so much for having taken part of your time to write to us. We are of course much pleased with your beautiful words of appreciation on the Baglioni Hotel London and our Brand
The Baglioni Management, and I personally, appreciates our Customers' feedback on their satisfaction on our hotels’ services and facilities. Your comments are essential to show us how the service and accommodation standards that we have set are followed by our hotels.
We also appreciated very much your open comments on our persons, Paola, Bill, and all the others. They are the essential part of our business as our brand values are delivered by them. Warmth and attention are two of them, most probably the most important. And you experienced them.
Our business is hospitality, which is a very big responsibility. It is about allowing you, our honoured client, to have joyful stays.
Your acknowledgements are an incentive for all of us to keep on improving.
We thank you for having chosen Baglioni Hotels and hoping to welcoming you also in our Properties in Rome, Venice and Milan, we remain.
Yours Sincerely,
Guido Polito
CEO
Baglioni Hotels
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London, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 February 2012

Stayed at the Baglioni for 6 nights this month and it was a great experience. I checked in after a long flight and they made the process seamless and quick and upgraded us to a wonderful suite. We did not have a view of the park but our room had a good amount of space for a London hotel and all the amenities you want/need when you are traveling far from home. The windows were huge, its a very romantic and dramatic hotel.

Amanda in the spa did a great mani/pedi and the food, both from room service and downstairs in the restaurant was excellent. Every time I went downstairs the staff was helpful but not intrusive. I ate lunch in the restaurant alone one afternoon and they brought me newspapers and made sure I was comfortable - it was a nice touch.

The gym is small but very up to date and was empty on most mornings.

I usually stay at the Langham or the Mandarin so I was a bit nervous after reading some of these reviews but my experience was quite perfect. Also, on Saturday night we needed a restaurant reservation and the concierge secured one in minutes. I don't think he enjoyed our last minute request but I really appreciated it and he got us into a great restaurant.

I will definitely stay here again. To me this hotel was sexy, fun and full of five star service.

Room Tip: We had room 108, no view, it faced construction but it had tons of light. There was also no early m...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T_V_Wells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baglionihotel, General Manager at Baglioni Hotel London, responded to this review, 9 March 2012
Dear Guest,
Thank you very much for your kind review. You have indeed captured with your words the essence of this Hotel and I truly hope we will have the pleasure of becoming your new home in London.
With kindest regards and with hopes of welcoming you back soon,
Luca Virgilio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baglioni Hotel London

Property: Baglioni Hotel London
Address: 60 Hyde Park Gate, London SW7 5BB, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in London
#27 Business Hotel in London
#40 Luxury Hotel in London
#63 Romantic Hotel in London
#66 Family Hotel in London
Price range (per night): $518 - $1,075
Hotel Class:5 star — Baglioni Hotel London 5*
Number of rooms: 67
Official Description (provided by the hotel):
The Baglioni Hotel London is situated in the heart of London, the cosmopolitan city par excellence, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The hotel is situated a short distance from historic and cultural places of interest and the shops and watering holes that animate the city’s nightlife; the Royal Albert Hall, Harrods and Knightsbridge are all nearby. The entirely Italian hospitality and luxury services offered such as the spa, fitness centre, chauffeur-driven car and personal butler will make your stay in London truly unforgettable. ... more   less 
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Also Known As:
London Baglioni Hotel

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