Stayed at the Holiday Inn Brent Cross for three nights on a business trip. The location right on the North Circular Road is depressing. Quite difficult to navigate into the car park - several of my colleagues got lost trying to find it. The receptionist was friendly enough and the room had reasonable facilities. But the wake up call I booked did not happen on two mornings - I would have expected some form of apology rather than a lame shrug of the shoulders and blaming the system.
What was really poor was the food and service in the restaurant. On two out of the three mornings we were not allowed into breakfast as we were a few minutes early - even though the food was already out and congealing - the girl concerned was very offhand. On the other morning the waitress could not have been more helpful. The buffet dinner selection was truly dreadful, overcooked food that had been left out on the hotplate for a very long time and was mostly inedible - a hotel charging those prices should be able to do much better!
Location poor, room OK, restaurant awful.
- Official Description (provided by the hotel):
- Whether you’re traveling on business or leisure, Holiday Inn London – Brent Cross offers the perfect venue.As well as being conveniently located for central London, Holiday Inn London – Brent Cross offers easy access to Wembley Stadium and Arena, Alexandra Palace, and the RAF museum as well as being opposite Brent Cross Shopping Centre. Our free Shuttle service connects us to the Underground network in less than 5 mins, and from there you can be in Leicester Square in under 20 mins!! We look forward to welcoming you soon. ... more less
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- Also Known As:
- Holiday Inn London - Brent Cross Hotel London
- Holiday Inn Brent Cross
- London Holiday Inn