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“Best burger”
Review of Byron Earls Court

Byron Earls Court
Ranked #1,527 of 25,017 Restaurants in London
Certificate of Excellence
Price range: USD 9 - USD 26
More restaurant details
Restaurant details
Dining options: After-hours, Dinner, Takeout
Description: Proper hamburgers made from British beef, freshly prepared and cooked to order, served with a craft beer
Reviewed 6 April 2018 via mobile

Omg this was one of the best burgers we ever had and we are from the US! The food was delicious and the staff was awesome and helpful!

Thank Becky33333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 24 of 417 reviews

Reviewed 29 March 2018

Very good value for money. Food and service were good. The location was easy to get to from our hotel and Earls Court Tube.

Thank Popley2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

How does a chef burn cheese? Yes, I thought it was impossible too.

The staff were perhaps a little too friendly. I'd like to be introduced before someone calls me mate!! Team, it's nice to enjoy your work, but the banter must not interfere with the customers' experience.

Head office, please put the wedge salad back on the menu. I have to ask for it specially. No branches have let me down yet.

That's my moans. Otherwise, as usual, all was great. I could make a fortune as a mystery shopper (eater?)

Thank MichaelCurtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018

We like the Byron chain and have visited about half a dozen branches across London. Generally, the burgers are good, but the problems come because there is no real consistency between different Byron branches. At some branches the burgers are deliciously succulent, the fries just right, and the service excellent; at other branches they seem to overcook the burgers, overcook or undercook the fries, and have ropey service.

This branch at Earl’s Court is probably the worst Byron we’ve been to. On several occasions we have either got there when the place is far from full to be told there will be a 30-plus minute wait for service (and so left), or, worse, we’ve sat down and ended up waiting a similar amount of time or longer for our food. The problem seems to be that they prioritise Deliveroo and takeaway orders over their in-house diners. This means that, not only is there often a long delay in getting served, but also that some components of an in-house order (eg one burger of two for a couple, or fries/sides) sit under heat lamps for ages while the other components are being cooked in-between meeting delivery/takeaway orders. It’s a real shame, because Byron is generally good. The one on King’s Road in Chelsea is great, but this one in Earl’s Court lets the chain down.

    • Value
    • Service
    • Food
Thank Thom_and_Jenni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ByronHamburgers, Guest Relations Manager at Byron Earls Court, responded to this reviewResponded 23 February 2018

Hi, we're sorry to hear that and thanks a lot for your feedback and for sharing all the details with us. We'd like to follow up with you via email (and will share your message with the area manager for the restaurant so they can pick up with you directly). Please could you get in touch via byron@byronhamburgers.com and we will look out for your message - thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

Me and my partner had a great meal it was quite and staff were very polite and the the food was great we had a great time and even tho quite the atmosphere was great.

Thank Mobile710733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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