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Reviewed 7 December 2017

A nice hotel, breakfast included with many options. Located right within the Westfield Mall. Shopping and many restaurants to choose from. Also right across from casino too. Choose this over the Holiday Inn which is in the same building.

  • Stayed: November 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

Stayed here at the weekend, the location is fab with nice shops and restaurants at your door and none of the frantic madness of central London to deal with.

The room was spacious and comfortable although the bed was hard. We also had a really annoying green light which lit up the whole room all night, I believe this was because it was an 'assisted' room but for someone who can't sleep with light I found it awful so be aware!

The breakfast was fantastic, wide range including hot food and lots of juices.

Highly recommended just avoid the assisted rooms (we had room 902)

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank spendleb48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this reviewResponded 5 December 2017

Dear Spendleb48,

Thank you so much for choosing Staybridge Suites London Stratford City on your recent visit to London.
Is sad to see that we couldn't offer you a 5* experience but we hope you will give us a second chance so we can offer you the "home from home" feeling.
We look forward to welcoming you back soon.

Kind regards,

Georgiana & Team

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Reviewed 25 November 2017

We stayed for 3 nights, whilst attending the tennis at the O2. A good location for this,
as only 2 stops away on the Jubilee line Being in Westfield the choice of restaurants in the immediate area and transport to the rest of London was great..
We were really impressed with the hotel and found It a much better option than the Holiday inn that it shares the building with. All the staff were magnificent, and a big thank you to Georgiana, and everybody
The room was excellent, with a good sized bathroom and good views of the London sky line. We did not use the kitchenette, other than the coffee machine. A big plus that a proper Nespresso machine was in the room..
Also,a good breakfast was supplied,(Soy milk was available) and coffee is also available for 24 hours a day.
We arrived on a Wednesday and went to the guest social that evening which was really generous with complimentary wine and hot and cold food available . I understand that this is organised every Monday, Tuesday and Wednesday, so we were sorry only to have been able to take advantage once
Our only gripe was that the pillows were too hard for us, but this is a personal taste and those supplied were of a good quality. We asked for replacements for the 2nd and 3rd nights but these were not much better, I have been assured that they will remedy this on future visits. The matter was well dealt with on check out.
We were on the 8th floor ( the lowest) but well away from the lift as requested , sadly, the guests above us were noisy- not the hotels fault..
Despite the pillows I would have no hesitation in staying again and have given a 5* rating. I am really looking forward to finding a reason to return. Thank you to everybody concerned.for a magnificent and enjoyable stay

Room Tip: Rooms away from lift may be quieter but involve a walk
  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank johnny061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this reviewResponded 5 December 2017

Dear Johnny061,

Wow, what an amazing 5* review! Thank you so much for your great comments and for mentioning about all our facilities and amenities.
We love seeing our guests leaving our "home away from home" with a big smile on their face and we really hope you will find a reason to come back soon.
Thank you once again!

Warmest regards,

Georgiana & Team

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Reviewed 25 November 2017

A lovely welcoming hotel, from the concierge on the ground floor entrance to the reception staff on the 12th floor, everyone was extremely friendly & helpful. A fresh and clean suite with everything we needed for our overnight stay. So easy to park the car in the Westfield shopping centre & only a couple of minutes walk away. From the hotel it was a five minute to the underground station and only 2 stops to the O2 arena. Breakfast was very well stocked and plenty of room to sit. Would definitely stay here again.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Pinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this reviewResponded 5 December 2017

Dear Pinz,

We love your awesome review and we are so happy to find that your stay here was so relaxing :-)
We look forward to welcoming you back soon!

Kind regards,

Georgiana & Team

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Reviewed 24 November 2017

I'd never stayed in Stratford before for my commute to the O2, but this worked really well. Just a short walk to all the transport links, and felt safe and busy even late at night.
Hotel works more like apartments, so for an extended stay, it is ideal - ie limited room servicing to essentials (towels, bathroom, empty bins, etc) and but you can ask for more.
Wonderfully equipped kitchenette, great breakfast choices (including the option to take away or return to your room), and exceptionally friendly and helpful staff. I will definitely return—even if it is just for a shopping trip to Westfield rather than business.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marianne53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this reviewResponded 5 December 2017

Dear Marianne53,

Thank you for choosing Staybridge Suites London Stratford City on your recent visit to Stratford.
We are so happy to see your comments and find that you have enjoyed our "home away from home" so much.
We hope to have you back home very soon :-)

Kind regards,

Georgiana & Team

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