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“King means Bed size and not Room Size.”

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Mercure London Paddington Hotel
Ranked #484 of 1,076 Hotels in London
Reviewed 4 November 2010

My wife and I stayed at this hotel from Oct. 24th to 28th 2010. I booked a contemporary King, as we were just comming from Venice and Rome where the rooms are small, and I wanted something a little larger.
Boy was I in for a surprise. After getting to the hotel,Our room was ready, and we went stright up. I requested a high room but got a room on the first floor. (No Problem.) However as we entered the room the bed took up all the space. There was barely room to the side of the bed to open Suitcases. I went to the front desk to inquire if I did in fact get a contempory King. I was told Yes, and asked if I was not satisfied with the room. I indicated that I found it to be rather small, his response to me was "Welcome to London"
On the bright side though, the room was clean,and it extreamely well situated. You literally walk out the door into Paddington Station.

  • Stayed: October 2010, travelled as a couple
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2  Thank jamesakendall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this reviewResponded 10 November 2010

Many thanks for taking the time to write a review on the Quality Crown Hotel Paddington. Please accept our apology that you found our Contemporary king not as large as you has expected. Like many historic buildings in London our room sizes vary. Should you visit us again in the future please consider reserving one of our executive kings which are considerably larger than our contemporary king bedded rooms. But we are pleased to hear you found the hotel clean and bright and the location was perfect for you. We do hope to see you next time you visit London from Trinidad.

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1,235 - 1,239 of 1,570 reviews

Reviewed 23 October 2010

Booked a Twin room with my mum for a special weekend away. Upon arrival at the hotel approx 6.30pm we were informed our Twin room was not available. We were offered a double or two singles as an alternative. Took the double room. This room was tiny and hardly suitable for one! Complained to reception but there was no interest from the member of staff we spoke with and apparently no other double room available. We took the decision to stay in the double as felt at that time of the evening we had no other choice. A very disappointing end to what should have been a special weekend. Yes the hotel was very clean and convenient for the train station. However, we expected better service from a 4 star hotel and not having the room we had booked available was completely unacceptable.

  • Stayed: October 2010, travelled with family
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Thank Lynnashill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this reviewResponded 31 October 2010

Please apologise for a twin bedded room not being available for your recent visit to our Quality Crown Hotel Paddington. I have investigated and unfortunately due to an unexpected flood from a room above the twin had to be put out of service. Like all hotels worldwide when the unexpected happens we endevour to ensure guests are happy. And I understand two separate rooms were offered to you both. But you decided to have the one double. Please accept our apology for the situation that occured and that there were no twin rooms available for you.

Should you consider using our Quality Crown Hotel Paddington in the future, please contact me personally and I will ensure your stay is nothing but perfect in every way.

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Reviewed 1 week ago
Google Translation

Room Tip: 通り側のほうが、街がみれて楽しい、
See more room tips
  • Stayed: January 2018, travelled with family
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Thank グリーンアプローズ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank lebreton895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Stayed: December 2017, travelled with family
Review collected in partnership with this hotel
Thank maj0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria C, Manager at Mercure London Paddington Hotel, responded to this reviewResponded 1 week ago

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Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#309 Luxury Hotel in London
Price Range: $180 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London

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