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Mercure London Paddington Hotel
Ranked #497 of 1,072 Hotels in London
Reviewed 15 August 2017 via mobile

The service at the reception and through everything relating the trip RUPINDTIR at the reception was very nice with us and helped us find a lot of touring sites and great places to get breakfast, lunch and dinner, and they also offer you a free cellphone so that you stay in touch or guide yourself through the city

Stayed: August 2017
Thank Maria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria C, Manager at Mercure London Paddington Hotel, responded to this reviewResponded 4 weeks ago

Your comments are very well received, I am delighted to hear you found the hotel well located. Situated just a few minutes from Paddington Station, the Mercure London Paddington Hotel has excellent transport links that whisk you straight to mythical London sights like Trafalgar Square, Covent Garden, Buckingham Palace or the Houses of Parliament and Big Ben.

We strive to ensure all guests have a memorable positive experience. We look forward to welcoming you back in the very near future.

Kind regards,
Victoria Crampton
Guest Relations

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Reviewed 12 August 2017 via mobile

必需称赞酒店経理Ms.Rupal Khanderia, 她是我们旅欧美洲多趟里最最捧的—位認真丶热情,以客為尊的领導!她手下的接待员与负务員皆非常尽責的協助住客。這里位置交通—流方便,早餐丰富好吃,房間清潔,附近尽是美味餐館,很是方便,住了近2个星期,强力推扴,下次我们耒倫敦,肯定会再住這里 . Thanks to Operations Manager, Ms Rupal Khanderia and all the Staffs !!

Stayed: May 2017, travelled with family
Thank slyong68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria C, Manager at Mercure London Paddington Hotel, responded to this reviewResponded 14 August 2017

Thank you for taking your precious time to review your recent stay with us at Mercure London Paddington. Your feedback on the particular team members are very well received.

I am pleased to hear you had a 5 star stay, we do hope to have the pleasure of welcoming you back in the very near future.

Kind regards,
Victoria Crampton
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

I stayed here in June after getting off the Heathrow express. It was 30C outside and the air con not working in any of the rooms. They supplied a fan but all it did was move hot air around. Not somewhere I would return to

  • Stayed: June 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Darren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria C, Manager at Mercure London Paddington Hotel, responded to this reviewResponded 14 August 2017

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the location excellent for travelling by Heathrow Express.

Your feedback on the air con is very well received, I can assure you this was not intentional we do our upmost to ensure we provide a first class experience on every stay. I am sorry to hear this was not the case on this occasion. Thank you once again for your comments.


Kind regards,
Victoria Crampton
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
Thank hiddles2na
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Victoria C, Manager at Mercure London Paddington Hotel, responded to this reviewResponded 8 August 2017

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Reviewed 5 August 2017

For anyone arriving at or departing from Paddington the Mercure is the perfect hotel - adjacent to the station with comfortable clean rooms and a warm and helpful reception staff.

One word of warning - be very careful when you make a booking as any error can cost you a lot of money (unlike Premier Inns who are understanding in the case of innocent error)

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank DMWS2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria C, Manager at Mercure London Paddington Hotel, responded to this reviewResponded 8 August 2017

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the hotel perfectly located for your trip. Your feedback is very well received, please be assured we offer a range of room types, categories and sizes to meet the needs of all our guests. Your feedback is very well received.

Thank you for your honest comments.

Best wishes,
Victoria Crampton
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#313 Luxury Hotel in London
Price Range: $221 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London

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