We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,696)
Filter reviews
1,696 results
Traveller rating
401
710
357
134
94
Traveller type
Time of year
LanguageAll languages
More languages
401
710
357
134
94
Show reviews that mention
All reviewsheathrow expresspraed streetgarfunkels restaurantgreat locationbreakfast is servedexecutive roomrooms are smalltrain stationstreet noisesingle roomshort stayhyde parkluggagerumbleconveniencetoiletriespubs
Filter
Updating list...
1,127 - 1,132 of 1,696 reviews
Reviewed 19 July 2012

Excellent location, friendly and helpful staff, a small but tastefully furnished bedroom with a very comfortable bed, plus free Wi-Fi. I checked in at 8am, after the long flight from Australia and was given my room immediately. I highly recommend this hotel and would not hesitate to stay here again.

  • Stayed: July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank aussiemiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this reviewResponded 21 July 2012

Dear Guest.
What an excellent review for which we thank you. I was so pleased to read you found everything as you needed and that you would highly recommend us.
Kind regards
Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2012

Stayed here with some travel friends we had a great first time experiance with the company.
We arrived in the morning mary the receptionist was great she managed to find as a room and that was such a help as we were dead from all the air miles.
The room was a lot smaller than we are used to but had every thing you could need we had from fresh milk to all types of tea.The rooms were cleand every day water,tea bags,coffee, replaced every day.There is a small bar but its more of a consierge desk there are lots good pubs around. If you need help getting round or what to do alex the consierge is more than happy to help give you maps,info ect.As for breakfast yes it was the worst i have ever eaten the next day we were going to find some were else but were told buy alex that we can go to there sister hotel and have it there and could still use are vouchers so we did not have to pay the food and service was next to none. So if you have breakfast vouchers take the 2min walk its worth it. The best is that when we left the hotel we were at the airport in less than 40min.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rodney o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this reviewResponded 11 August 2012

Dear Guest,

Many thanks for your kind review.

We look forward to welcoming you back to our hotel soon.

Kind regards

Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2012

Good location for concert at Hyde Park. Straight off the tube right next door, drop off cases and away. Check out at noon, meant a really good lie in the next day, heaven.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shazza011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this reviewResponded 21 July 2012

Dear Guest.
Thank you for your great review and we hope you enjoyed the concert.
Kind regards
Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2012

We stayed here because we had a morning flight from Heathrow the next day - on the count of location, this hotel cannot be faulted. It is opposite Paddington station. However, for what we paid, our rooms were terribly cramped. In our case, not enough room at the foot of the bed to place our bags and walk. I also came close to cutting my leg open on the end of the bed (while trying to squeeze through the bed and my bag) on the end of a staple holding fabric meshing to the bed base. Breakfast was also a letdown, being served in the Garfunkels chain restaurant located next door. A Garfunkels meal should not be inflicted upon anyone - not least by a hotel that claims it is four stars. Do not get the breakfast. There was also a slight question mark over the cleanliness of the bathroom.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TimES_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this reviewResponded 21 July 2012

Dear Guest.
Thank you for taking the time to write a review on our hotel and we were pleased to read you found our location exactly what you wanted. Please accept our apology that you found your room on the small side and the Garfunkel’s restaurant was not to your liking.
Kind regards
Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2012

We took the Heathrow Express to Paddington- the Mercure is right across the street! The neighborhood is quite nice- pubs, restaurants, cafe's, a Tesco grocery store. Paddington station is connected to major and convenient subway lines so Oxford Circus, Piccadilly Circus, Covent Garden, Buckingham Palace, etc. are all a quick hop away. The Mercure was clean, modern, had excellent front desk and bar staff. We were happy with our choice and would gladly stay again.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LeRoyboy_Detroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linforth, General Manager at Mercure London Paddington Hotel, responded to this reviewResponded 21 July 2012

Dear Guest.
What a great review. We could not have asked for better and again we were pleased to read you would happily stay with us again.
Kind regards
Malcolm Linforth-Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews