We stayed at this hotel on Saturday night on a visit to the (brilliant) Olympics. This review is not about the cost as we have been asked to pay a premium - in this case £204 for a double room with continental breakfast, but more about what we would have said had the price been a normal rate.
The positives include the location which is just off Kensington High Street. 5 mins or so to the high street that has good shops and 10 mins to the tube. Its also in a quiet area so we had no disturbance. The room was really nice, clean and modern. It was large with a comfortable bed, and facilities. A minor gripe was the fact that the windows only had wooden blinds which looked good but didn't block out the early morning light.
The rest of the hotel completely lacked personality. The staff were not all friendly or interested. The breakfast and where it was served might fit better in a hostel. Help yourself continental which had 6 types of cereal, white and brown bread to toast yourself, errr oh yes some fruit and a couple of pastries? Tea/coffee fruit juice in jugs and that's your lot... not even a smile, horrible atmosphere. By the way you can get cooked at a price but I wouldn't bother I'd pop to a nice high street cafe.
The check out sealed it. We weren't even asked if we enjoyed our stay they just took the money... well I am sure business has been good for you during the Olympics but I suggest your style changes as life goes on and a smile doesn't cost anything.
- Official Description (provided by the hotel):
- Contemporary Hotel with classic designs, tasteful decor, restaurant; situated near Kensington Gardens & Albert Hall. ... more less
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- Also Known As:
- Kensington Hotel London