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“The Crowne Plaza London Kensington is a best value accommodation in a very expensive city.”

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Crowne Plaza London Kensington
Ranked #119 of 1,069 Hotels in London
Certificate of Excellence
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The Crowne Plaza London Kensington is a best value accommodation in a very expensive city.”
Reviewed 25 September 2012

I stayed at this hotel for eight days. I enjoyed my stay. The staff was polite, helpful, and courteous. As a single female traveler, I felt safe in this hotel at that location. Good location to the Tube Station.
I recommend this hotel. I will return to the the Crowne Plaza London Kensington Hotel on my next visit to London.
The hotel added to the good experience I had while celebrating my birthday in London.
Thank you Crowne Plaza London Kensington.
September 16-23,2012

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Duchessalc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, 27 September 2012
Dear Duchessalc
Thank you for choosing our hotel for your birthday visit to London. I am so glad you enjoyed your stay and that you found our staff so helpful.
We are all delighted that you will use our hotel again on your next visit and look forward to welcoming you back. On your next visit, why not book one of our duplex suites for added space and comfort, many of these have views and balconies overlooking our unique garden.
Best regards
Lawder Smith
General Manager
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Glasgow, United Kingdom
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 September 2012

I was visiting London for a short holiday with my 2 children. Having stayed in many London hotels before, I was pleasantly surprised by the size of the room. Facilities and breakfast were very good and as many others have posted, the location is fantastic. We walked to the science and natural history museums nearby and also to Harrods and Hyde park. It was also lovely to have a garden at the rear of the hotel - a bit of a novelty so close to central London. Our room was at the back and very quiet and comfortable. My only disappointment was the charges for internet - £15.50 for a day and with teenagers internet access is almost a necessity! Why not stand out from the crowd further and provide free internet access in standard rooms? Its an easy way to keep your guests happy and return for another stay.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobetrotterGirl10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, 27 September 2012
Dear Globetrottergirl10
I am so pleased you enjoyed your visit to our hotel and that you appreciated our larger than average bedrooms.
We have recently installed a new wi-fi system throughout the hotel and our charges are in line with most other London hotels. However, we do offer free internet to guests booking one of our suites or club rooms. Also Platinum Pririty Club members also get the added benefit in our hotel of free wi-fi.
Best regards
Lawder Smith
General Manager
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southampton
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 September 2012

I stayed at the Crowne Plaza with my two young daughters for one night at the beginning of September. We had a wonderful stay and were very well looked after by the staff, who were efficient and welcoming. The hotel is very well located close to Gloucester Road tube station and is just a short walk to the Natural History museum. The room was a very good size and well presented. For me the thing that stood out about this hotel was the consistent level of service. All too often there is something that doesn't meet expectations, but I couldn't fault this hotel and would thoroughly recommend it.

Stayed September 2012, travelled with family
Helpful?
Thank benjamin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, 27 September 2012
Dear benjamin s
Thank you for leaving feedback on your recent visit. I am so pleased that you and your daughters had a great stay here and in particular that you found the service from our staff so consistently high - it is after all the staff that really make a great hotel.
We look forward to welcoming you back again very soon.
Best regards
Lawder Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2012

Awesome hotel located right accross the street from the underground station. Very clean updated rooms and bathrooms. Really nice bar and resturant. Everyone was so friendly and so helpful all around great place to stay. Going back in October for 3 nights cant wait to stay there. I am never disapointed by Crowne Plaza brand.

Room Tip: Rooms on backside are very quiet
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, 27 September 2012
Dear Keith H
Thank you for leaving feedback, we are delighted that you enjoyed your stay and that you found our staff so friendly and helpful. We do have a great team here and all are looking forward to welcoming you back in October. Did you get a chance to try our Asian restauarant, Umami ? Why not book a table in advance for your next visit in order to experiance a range of authentic dishes from Thailand, Malaysia and Indonesia.
Best regards
Lawder Smith
General Manager
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Bristol, United Kingdom
Level 6 Contributor
115 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 24 September 2012

Stayed here for business. Surprisingly spacious and well appointed rooms, nice and quiet if you get a room at the back overlooking the garden. Excellent helpful staff. Room nice and clean. Breakfast expensive, but this is Kensington. 2 minute walk from Gloucester Road tube.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AJD37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review, 27 September 2012
Dear AJD37
I am deligted to read how much you enjoyed your recent stay at our hotel and that you found our staff so helpful.
Our rooms are well above the average size for a London hotel and whilst 50% overlook our stunning 1 acre garden, the rooms at the front of the hotel are equally quiet as they are all triple glazed; so you are guaranteed a good nights sleep which ever side of the hotel you are on.
We look forward to welcoming you back again very soon.
Best regards
Lawder Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza London Kensington

Property: Crowne Plaza London Kensington
Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#103 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
Price range (per night): $235 - $424
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Official Description (provided by the hotel):
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 
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Also Known As:
Crowne Plaza Kensington Hotel London

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